Tiffany Alamillo
Oxnard
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
3
3
years of professional experience
Work History
Front Desk Receptionist
UFC Gym
Oxnard
09.2025 - Current
- Greeted and assisted members and guests at front desk.
- Managed incoming calls and directed them to appropriate staff.
- Maintained cleanliness and organization of reception area.
- Provided information about gym services, classes, and promotions.
- Monitored access control for entering members and guests.
- Assisted in resolving member inquiries or concerns promptly.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Explained policies and procedures to visitors.
- Assisted in the preparation of meeting rooms and facilities for scheduled events.
- Managed daily operations to ensure efficient workflow and productivity.
- Trained new employees on company policies and standard operating procedures.
- Resolved customer complaints promptly while maintaining excellent customer service standards.
- Assisted in receiving shipments and verifying product accuracy against packing slips.
Camp Counselor
Coast 2 Coast Camps
Oxnard
05.2025 - Current
- Supervised daily activities for campers, ensuring a safe and engaging environment.
- Organized recreational games and team-building exercises to promote camper interaction.
- Implemented safety protocols during outdoor activities and excursions to minimize risks.
- Assisted in planning and executing themed events, enhancing camper experience and enjoyment.
- Maintained cleanliness and organization of common areas and activity spaces at camp.
- Monitored camper behavior, providing guidance to reinforce positive actions and choices.
- Engaged children in arts and crafts, singing, sports activities, games and field trips while maintaining safe environment.
- Encouraged camper participation in recreational activities through enthusiastic leadership style.
- Established and built relationships with campers to ease fears in new environment.
- Helped campers build confidence and self-esteem through consistent guidance and mentoring.
- Enforced discipline and policies to protect safety of recreational activity participants.
Sales Associate
Bath and Bodywork’s
Ventura
10.2024 - 12.2024
- Assisted customers in selecting products and provided personalized recommendations.
- Maintained store cleanliness and organized product displays to enhance shopping experience.
- Processed transactions accurately and efficiently at the point of sale.
- Collaborated with team members to achieve daily sales goals and optimize workflow.
- Educated customers on product features, benefits, and usage techniques.
- Participated in inventory management, restocking shelves, and conducting audits.
- Engaged in promotional activities to highlight new products and seasonal offers.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Behavioral Technician
Center for Autism and Related Disorders, Inc
Ventura
07.2023 - 02.2024
- Implemented individualized behavior intervention plans for clients with autism.
- Conducted assessments to monitor client progress and adjust strategies.
- Collaborated with interdisciplinary teams to improve treatment approaches.
- Maintained a safe and supportive environment for clients during sessions.
- Observed client interactions with peers and provided feedback as needed.
- Engaged children in play activities that promoted language development, motor skills, self-help skills, cognitive functioning.
- Provided one-on-one support to clients in order to improve social skills, communication, and problem solving.
- Assisted with building life and social skills useful for everyday activities and interactions.
- Developed positive relationships with clients and their families to ensure successful treatment outcomes.
- Monitored client progress and documented data on a daily basis.
- Utilized Applied Behavior Analysis principles to guide interventions for behavioral issues.
Education
Pacifica High School
Oxnard, CASome College (No Degree) - Kinesiology
Ventura College
Ventura, CASkills
- Customer service
- Call management
- Payment processing
- Office organization
- Inventory management
- Effective communication
- Problem solving
- Time management
- Training and mentoring
- Safety awareness
- Cash handling
Timeline
Front Desk Receptionist
UFC Gym
09.2025 - Current
Camp Counselor
Coast 2 Coast Camps
05.2025 - Current
Sales Associate
Bath and Bodywork’s
10.2024 - 12.2024
Behavioral Technician
Center for Autism and Related Disorders, Inc
07.2023 - 02.2024
Pacifica High School
Some College (No Degree) - Kinesiology
Ventura College