Licensed Vocational Nurse with experience in community health, home health and patient advocacy. Demonstrated ability in delivering patient education and coordinating interdisciplinary care to improve health outcomes for underserved populations.
Overview
11
11
years of professional experience
Work History
Licensed Vocational Nurse
Staffing Network
Palmdale, CA
08.2024 - 07.2026
Conducted health assessments and medication reconciliation for chronically homeless clients, reducing medication discrepancies
Provided one-on-one client education on disease processes and preventative care to clients weekly.
Performed daily vital sign monitoring and medication reminders for clients, increasing the medication compliance rate
Worked collaboratively with Doctors, case managers, social workers, and mental health professionals to create integrated care plans
Responsible for conducting initial health interviews for newly admitted clients
First point of contact for Emergency Response Team, providing first aid, recognizing urgent health issues, and initiating care until paramedics arrive
Acted as a primary liaison between clients, physicians, pharmacies, and health insurance providers ensure uninterrupted access to treatments
Managed hospital discharge planning and coordinated post-acute services, including home health, durable medical equipment, and follow-up appointments
Assisted patients with applying for State health insurance programs, and other government services
Coordinated referral, specialty appointments, diagnostic testing and follow-up care with healthcare providers
Home Health Nurse
IHSS
Lancaster, CA
04.2020 - 05.2024
Assisted with activities of daily living
Prepare beds and change linens, maximizing patient comfort
Transport patients to the bathroom and provide incontinent care
Manage and dispense medication.
Transport Client/s to and from doctor appointments
Administer bolus feedings/medication through G-Tube site
Skin assessments and wound care, care of stoma site
· Assisted with activities of daily living including bathing, grooming, feeding, toileting and transferring of clients
Medical Claims Representative
MedPoint Management
Woodland Hills, CA
01.2016 - 01.2019
Answered a high volume of incoming calls from Medical Groups, Health Plans, Hospitals and Doctors
Provided claim status updates for inpatient and outpatient services
Provided member eligibility details and updated member eligibility
Explained filing deadlines and provided information on how to submit appeals/grievances
Reviewed claim denials and occasionally rerouted claims to be reprocessed
Demonstrated ability to prioritize tasks based on urgency and importance.
Collaborated with internal departments on escalated claims disputes.