Overview
Work History
Education
Skills
Timeline
Generic

Tiffanie Truong

San Jose

Overview

2
2
years of professional experience

Work History

Shift Supervisor

7Leaves Cafe
San Jose
02.2024 - Current
  • Assigned tasks to employees and monitored productivity, performance and task completion.
  • Supervised teams of five during daily shifts, ensuring efficient operation and customer satisfaction.
  • Completed opening and closing duties to facilitate business operations.
  • Led team meetings to communicate daily goals, delegate tasks efficiently, and address staff concerns, resulting in improved productivity, clear expectations, and enhanced team collaboration.
  • Delivered exemplary customer service, prompting positive interactions.

Private Academic Tutor

Private Tutoring Services
San Jose
11.2023 - 02.2024
  • Provided individualized tutoring to a 6th-grade student in Mathematics, English, History, Science, and introductory Coding, leading to measurable academic improvement.
  • Created personalized lesson plans and interactive activities tailored to the student's learning style, encouraging engagement, motivation, and a deeper understanding of subjects.
  • Assisted with homework completion, project guidance, and exam preparation, effectively developing the student's critical thinking and problem-solving skills.
  • Regularly communicated progress updates with parents to align educational goals and reinforce areas needing improvement, resulting in enhanced academic confidence.

Shift Supervisor

N7 Draft Tea & Coffee
San Jose
08.2023 - 09.2024
  • Supervised shifts, efficiently preparing and serving a variety of specialty beverages, while consistently maintaining high-quality standards and customer satisfaction.
  • Actively collaborated with management, offering creative suggestions on menu items, promotions, and store improvements, contributing to increased sales and customer retention.
  • Provided training and guidance to new employees, ensuring adherence to recipes, presentation guidelines, and excellent customer service practices.

Education

Associates Degree For Transfer - Computer Science

De Anza College
Cupertino
06-2025

Skills

Back End Java, C, Python

Developer Tools Git

Languages English, Vietnamese

Skills Team Collaboration,

Customer Service, Creative and Analytical Thinking

Timeline

Shift Supervisor

7Leaves Cafe
02.2024 - Current

Private Academic Tutor

Private Tutoring Services
11.2023 - 02.2024

Shift Supervisor

N7 Draft Tea & Coffee
08.2023 - 09.2024

Associates Degree For Transfer - Computer Science

De Anza College

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Tiffanie Truong