Tiffani McCoskey
Aliso Viejo
Summary
Compassionate and detail-oriented Administrative Professional with over 17 years of experience supporting healthcare teams in a fast-paced hospital environment. Proven ability to manage administrative operations, protect confidential information, communicate effectively, and remain calm under pressure. Highly organized, dependable, and skilled at multitasking while maintaining accuracy and professionalism. Seeking an administrative or secretary position where strong organizational and interpersonal skills can make a positive impact.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Nurse Assistant / Unit Secretary
Children’s Hospital Los Angeles
09.2008 - Current
- Hematology/Oncology Unit
- Administrative & Clerical Responsibilities:
- Answered and directed high-volume phone calls with professionalism and discretion
- Managed patient documentation, records, and charting with accuracy and confidentiality
- Prepared and faxed discharge paperwork to medical records
- Coordinated communication between nurses, physicians, and administrative departments
- Supported daily administrative operations of a busy hospital unit
- Maintained strict compliance with HIPAA and confidentiality standards
- Clinical & Support Responsibilities:
- Monitored and recorded vital signs, intake, and output
- Assisted in monitoring patients during chemotherapy and infusion treatments
- Provided compassionate support to patients and families during difficult situations
- Ensured patient comfort and safety
- Supported nursing staff and physicians with daily patient care needs
- Leadership & Organization:
- Precepted and trained new employees, nursing students, and RN residents
- Maintained organized supply areas and workstations
- Participated in organization committee to improve unit flow and cleanliness
- Demonstrated reliability with long-term commitment and accountability
Education
Associates Degree - Social and Behavioral Sciences
Citrus College
Glendora, CA06.2018
High School Diploma - undefined
Coeur d’Alene High School
Coeur d’Alene, ID06.2004
Skills
- Administrative Support
- Medical Office Support
- Multitasking
- Time Management
- Organization
- HIPAA Compliance
- Data Entry & Documentation
- Phone & Email Communication
- Attention to Detail
- Professional Communication
- Reliability
- Working Independently
- Team Collaboration
- Problem Solving
- Compassionate Patient Support
- Tech-Savvy
Certification
- BLS Certified
- LA Fire Safety Certified
LANGUAGES
English
Timeline
Nurse Assistant / Unit Secretary
Children’s Hospital Los Angeles
09.2008 - Current
Associates Degree - Social and Behavioral Sciences
Citrus College
High School Diploma - undefined
Coeur d’Alene High School