Tiffani Gounder
Sacramento
Summary
Staff Services Analyst with career history of improving human resource-related functions through careful analysis and targeted recommendations. Skill in reviewing diverse sources, compiling data and producing relevant reports and models to inform decision-making process. Proficient in Microsoft Suites.
Overview
15
15
years of professional experience
Work History
Staff Services Analyst
California Governor's Office Of Emergency Services
05.2023 - Current
- Examined logs, documents and other records to generate complete data views.
- Created documents, correspondence and memos to update leadership and team members.
- Tracked and maintained employee leave balances, FMLA/CFRA cases, and other protected leaves using excel
- Submitted and tracked required forms and documentation between departments
Personnel Specialist- Range D
Department of Transportation
03.2022 - Current
- Created and organized official personnel files
- Answer phone calls and emails based on priority
- Received, reviewed, and processed documents by using the various state databases and the correct government codes
Restaurant Supervisor
Burgers and Brew
03.2017 - 03.2020
- Handled escalated customer complaints to provide full resolutions and promote loyalty
- Maximized service levels through hands-on leadership
- Evaluated staff performance, enforced policies, maintained health codes and kept licenses current to promote superior service standards
Human Resources Office Assistant
Crepeville Inc.
07.2018 - 08.2019
- Managed payroll processing duties, including inputting restaurant tips and employee hours into excel spreadsheets for 9 different restaurants, consistently meeting all deadlines
- Executed HR department clerical duties such as filing, sorting, delivering mail, and bookkeeping
- Responded to questions and concerns of new hires
Clerk with Steps
Bel Air Supermarkets
06.2010 - 04.2017
- Trained and mentored several new employees on sales procedures and business practices, boosting customer satisfaction ratings
- Followed all food safety and health code standards
- Operated cash registers, scanners, and computers to itemize total customer purchases
Education
Diploma -
John F. Kennedy High School
Sacramento, CA01.2010
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Sacramento City College
10.2025
Skills
- Advanced in Microsoft Office, Payroll Specialist, Data Entry, and Special Projects
- Document preparation
- Recordkeeping requirements
- Microsoft Suites proficiency
- Research and analysis
- Employee relations
Languages
Hindi
Full Professional
Timeline
Staff Services Analyst
California Governor's Office Of Emergency Services
05.2023 - Current
Personnel Specialist- Range D
Department of Transportation
03.2022 - Current
Human Resources Office Assistant
Crepeville Inc.
07.2018 - 08.2019
Restaurant Supervisor
Burgers and Brew
03.2017 - 03.2020
Clerk with Steps
Bel Air Supermarkets
06.2010 - 04.2017
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Sacramento City College
Diploma -
John F. Kennedy High School