Tiff Tonel
Medical Assistant
South Pasadena
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Adaptable and detail-oriented professional who is passionate and enthusiastic with excellent communication skills.
Overview
3
3
years of professional experience
7
7
years of post-secondary education
Work History
Float Medical Assistant 2
Planned Parenthood
08.2022 - Current
- Attended Capitol Day 2024 representing PP Advocates Pasadena and San Gabriel Valley. Presented key points on the priority bill SB 959 to Assembly member Chris Holden (District 41).
- Participated in the DEI Task Force 'Becoming More Inclusive.' Attended three, 90-minute meetings and a concluding debrief. Engaged in discussion and contributed possible recommendations for action, as well as questions.
- Spoke on panel for PPPSGV Stewardship event. Answered questions, engaged in discussion, and shared my experience working in the clinics as a Float Medical Assistant 2.
- Completed training for TAB 1, TAB 2, TAB 3, RH, Recovery room, and Colpos.
- Advocated for equitable differential pay for Float medical assistants and Float FOS. The proposal was approved by HR and differential pay was raised to match Float clinician pay.
- Supported all clinics within PPPSGV for the past 2 years. Adhered to and demonstrated extensive knowledge of each clinic's unique workflow and culture.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Documented vital signs and health history for patients in clinic.
- Taught patients about medications, procedures, and care plan instructions.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Medical Assistant
Western Neurological Associates
10.2021 - 05.2022
- Conducted cognitive screening tests such as MoCA and MMSE.
- Obtained client medical history, medication information, symptoms and allergies.
- Called patients to confirm scheduled appointments day in advance.
- Located, checked in and pulled medical records for patient appointments and incomplete charts.
- Managed master calendar of 20-25 patients per day and scheduled appointments for provider based on optimal patient loads and clinician availability.
- Scheduled patient appointments and placed reminder calls to deliver exceptional customer experience.
- Oriented and trained new staff on proper procedures and policies.
Medical Assistant Extern
Behr Laser & Skin Care Center
08.2021 - 09.2021
- Roomed patients
- Suture removal
- Prepared and drew up Botox and numbing.
- Wrapped items for autoclaving.
- Prepared patients for and assisted with examinations, procedures, and treatments.
- Maintained biopsy logs and proper follow-up for positive biopsy results.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
Education
Certificate of Completion - Medical Assisting
San Joaquin Valley College
Visalia, CA 12.2020 - 09.2021
Bachelor of Arts - Communication Studies
San Francisco State University
San Francisco, CA 08.2010 - 12.2013
Bachelor of Arts - Dance
San Francisco State University
San Francisco, CA 08.2010 - 12.2013
Skills
- Vital Signs
Venipuncture
Injections (intradermal, subcutaneous, and Intramuscular)
Medical office administration
EMR / EHR
Monitoring patient progress
Efficient and reliable team player
Patient Scheduling
CPR
Assisting with physical exams
Adaptable
Compassionate
Dementia and Alzheimer's Knowledge
Patient Assessments
Obstructive Sleep Apnea Knowledge
Phlebotomy
Timeline
Float Medical Assistant 2
Planned Parenthood
08.2022 - Current
Medical Assistant
Western Neurological Associates
10.2021 - 05.2022
Medical Assistant Extern
Behr Laser & Skin Care Center
08.2021 - 09.2021
Certificate of Completion - Medical Assisting
San Joaquin Valley College
12.2020 - 09.2021
Bachelor of Arts - Communication Studies
San Francisco State University
08.2010 - 12.2013
Bachelor of Arts - Dance
San Francisco State University
08.2010 - 12.2013
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