Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
3
3
years of professional experience
Work History
Commercial Janitorial Cleaner
Best Services Pro
555 Seymour Street, Vancouver, BC
08.2022 - Current
Upheld strict standards of confidentiality when working in sensitive areas such as executive offices and secure facilities.
Contributed to a positive customer experience by ensuring clean and orderly common areas in commercial spaces.
Administrative Assistant
Rolando Perez
Vancouver, BC
01.2023 - 12.2023
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Money Transfer Agent
Sendex Simple Stop | Money Transfer & Mexican-Lati
4853 Imperial St Burnaby, V5J 1C5
12.2020 - 06.2022
Handled sensitive customer information with discretion, maintaining confidentiality at all times.
Achieved high levels of accuracy in processing transactions by meticulously following established protocols.
Resolved customer complaints professionally, restoring confidence in our services and retaining loyal clientele.
Ensured accurate record-keeping for all transactions, facilitating smooth audits and reviews.
Identified potential fraudulent activities and reported them to management, contributing to the security of client funds.
Education
Dental Receptionist Diploma - Dental
CDI Collage
Vancouver, BC
03.2024
High School Diploma -
Princess Margaret Secondary School
Surrey, BC
06.2021
Skills
Customer Service
Computer Skills
Microsoft Word
Microsoft Excel
Computer Proficiency
Customer Relations
Scheduling and calendar management
Records Management
Odor Control
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Administrative Assistant
Rolando Perez
01.2023 - 12.2023
Commercial Janitorial Cleaner
Best Services Pro
08.2022 - Current
Money Transfer Agent
Sendex Simple Stop | Money Transfer & Mexican-Lati