Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Tifany Orellana

Vancouver,BC

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

3
3
years of professional experience

Work History

Commercial Janitorial Cleaner

Best Services Pro
08.2022 - Current
  • Upheld strict standards of confidentiality when working in sensitive areas such as executive offices and secure facilities.
  • Contributed to a positive customer experience by ensuring clean and orderly common areas in commercial spaces.

Administrative Assistant

Rolando Perez
01.2023 - 12.2023
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.

Money Transfer Agent

Sendex Simple Stop | Money Transfer & Mexican-Lati
12.2020 - 06.2022
  • Handled sensitive customer information with discretion, maintaining confidentiality at all times.
  • Achieved high levels of accuracy in processing transactions by meticulously following established protocols.
  • Resolved customer complaints professionally, restoring confidence in our services and retaining loyal clientele.
  • Ensured accurate record-keeping for all transactions, facilitating smooth audits and reviews.
  • Identified potential fraudulent activities and reported them to management, contributing to the security of client funds.

Education

Dental Receptionist Diploma - Dental

CDI Collage
Vancouver, BC
03.2024

High School Diploma -

Princess Margaret Secondary School
Surrey, BC
06.2021

Skills

  • Customer Service
  • Computer Skills
  • Microsoft Word
  • Microsoft Excel
  • Computer Proficiency
  • Customer Relations
  • Scheduling and calendar management
  • Records Management
  • Odor Control

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Administrative Assistant

Rolando Perez
01.2023 - 12.2023

Commercial Janitorial Cleaner

Best Services Pro
08.2022 - Current

Money Transfer Agent

Sendex Simple Stop | Money Transfer & Mexican-Lati
12.2020 - 06.2022

Dental Receptionist Diploma - Dental

CDI Collage

High School Diploma -

Princess Margaret Secondary School

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Tifany Orellana