Tierra King-Nilsson
Thunder Bay,ON
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth and achieving excellent customer rapport.
Overview
12
12
years of professional experience
Work History
Shift Supervisor
La Vie En Rose
08.2024 - Current
- Supervised team of 15+ employees, ensuring adherence to safety protocols and operational standards.
- Developed and implemented training programs, enhancing staff performance and reducing onboarding time.
- Monitored inventory levels, coordinating with suppliers to maintain stock availability and minimize disruptions.
- Analyzed workflow processes, identifying inefficiencies and recommending improvements that increased productivity.
Assistant Manager
Rickis
06.2022 - 08.2024
- Managed company operations with responsibility for profit and loss, scheduling, training and inventory control.
- Implemented policies and standard operating procedures while managing quality, customer service and logistics.
- Recruited, hired, trained and conducted performance reviews.
- Performed opening and closing procedures to ensure proficient cash management.
Department Manager
Zara
03.2016 - 06.2022
- Reviewed performance data, including financial, sales and activity reports to monitor productivity and goal progress.
- Prepared annual budgets, scheduling expenditures, analyzed variances and initiated corrective actions.
- Executed hiring, training and coaching of employees to ensure personalized customer service.
- Collaborated with merchandising team on floor moves, merchandise placement and overall sales.
- Communication with product managers in Spain for stock allocation and future product proposals
Operations Manager
Aeropostale
01.2013 - 03.2016
- Responsible for overseeing budget management, accounting and payroll.
- Planned daily operational strategies including delivery routing, team workflows and promotional initiatives.
- Daily coordination with product managers to ensure maximum profitability based on sales trends and customer feedback.
- Responsible for team performance and evaluations.
- Incident management including troubleshooting, root cause analysis and issue resolution.
Education
High School Diploma - undefined
Medicine Hat High school
06.2012
Skills
- Business Operations
- Administrative tasks
- Strong work ethic
- Outstanding interpersonal skills
- Operational improvement
- Budget analysis
- Filing and data archiving
Languages
English
Native or Bilingual
French
Limited Working
Spanish
Limited Working
Additional Information
• Drivers License
•Willingness to travel or relocate
Timeline
Shift Supervisor
La Vie En Rose
08.2024 - Current
Assistant Manager
Rickis
06.2022 - 08.2024
Department Manager
Zara
03.2016 - 06.2022
Operations Manager
Aeropostale
01.2013 - 03.2016
High School Diploma - undefined
Medicine Hat High school
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