Tierra Henderson
Tulare
Summary
Dynamic technology professional with extensive experience in driving innovation and optimizing systems to achieve business goals. Expertise in aligning technical solutions with strategic objectives, ensuring seamless integration and enhanced performance. Proven leadership in managing projects from inception to completion, consistently contributing to organizational growth and success. Committed to leveraging technical skills and industry knowledge to deliver impactful results in fast-paced environments.
Overview
10
10
years of professional experience
Work History
Warehouse Material Handler/Dock management
Frito Lay
Visalia, CA
01.2021 - 12.2025
- Organized warehouse inventory for optimal accessibility and accuracy.
- Oversaw loading and unloading of shipments using pallet jack and forklift.
- Developed policies for efficient freight handling and equipment maintenance.
- Monitored production processes to identify inefficiencies and implement corrective actions.
- Formulated strategies to enhance operational efficiency and reduce costs.
- Conducted quality assessments to ensure compliance with standards.
- Mentored employees to strengthen leadership skills and improve performance. Adhere to safety regulations while operating machinery and performing manual tasks.
Part time Supervisor
UPS
Visalia, CA
09.2021 - 03.2025
- Supervised daily activities of package handlers, ensuring safe and timely task completion.
- Managed department resources to enhance accuracy, efficiency, and productivity.
- Collected and analyzed performance data to identify improvement areas.
- Utilized computer applications for monitoring reports on package handler performance.
- Executed yard control duties, coordinating trailer movements with dispatch operations.
- Monitored package flow and vehicle movements in control room, responding to alarms and emergencies.
- Facilitated effective communication among management and employee groups.
Dispatcher/ Administrative Assistant
BD Freight and Logistics
Tulare, CA
10.2020 - 10.2022
- Coordinated and managed daily office operations and schedules for load carriers.
- Negotiated competitive pricing for loads to enhance profitability.
- Collaborated on diverse projects with team members to enhance workflow efficiency.
- Processed customer service request via phone and email, ensuring timely responses.
- Handled freight invoices and proof of deliveries to maintain accurate records.
- Provided customers with updates on locations and any inquires or shared relevant information.
- Cross-trained staff to improve operational flexibility across teams.
Overnight Grocery Clerk
FoodsCo
Tulare, CA
10.2019 - 07.2021
- Stocked shelves with incoming merchandise from backroom inventory to ensure availability.
- Received vendor deliveries, verifying order accuracy prior to signing invoices.
- Communicated critical information between trainers and participants to facilitate understanding.
- Checked expiration dates on food products to guarantee freshness for customers.
- Adhered to safety policies while operating have machinery, including pallet jacks and forklifts.
- Provided exceptional customer service by assisting shoppers in locating items and solving problems.
- Followed sanitation guidelines rigorously while handling food products during restocking.
Merchandise/Driver
Frito Lay
Visalia, CA
05.2016 - 08.2019
- Monitored store shelves to ensure product availability and proper rotation of stock.
- Organized displays in compliance with company standards and specifications.
- Collaborated wit store managers to uphold cooperate merchandising policies and produces.
- Trained new staff members on merchandising operations for enhanced effectiveness.
- Acted as a liaison to address needs across all levels promptly.
- Constructed product displays according to prepared sketches and planograms prepared by the store.
Education
BA - General History
Southern New Hampshire University
Manchester, NH06-2026
Bachelor of Arts - Art History
Cal Poly Pomona
Pomona, CAAA - History
Cuyamaca College
El Cajon, CA06.2017
Skills
- Attention to detail
- Computer proficiency
- Dispatching
- Data analysis
- Leadership
- Inventory management
- Time management
- Equipment operation
- Safety compliance
- Freight logistics
- Production monitoring
- Quality assurance
Timeline
Part time Supervisor
UPS
09.2021 - 03.2025
Warehouse Material Handler/Dock management
Frito Lay
01.2021 - 12.2025
Dispatcher/ Administrative Assistant
BD Freight and Logistics
10.2020 - 10.2022
Overnight Grocery Clerk
FoodsCo
10.2019 - 07.2021
Merchandise/Driver
Frito Lay
05.2016 - 08.2019
AA - History
Cuyamaca College
BA - General History
Southern New Hampshire University
Bachelor of Arts - Art History
Cal Poly Pomona