Tierra Dobbs
Ste-Beatrix ,QC
Summary
Dynamic and detail-oriented professional with extensive experience at FedEx and Tim Hortons, excelling in packaging, quality control, and team collaboration. Proven ability to enhance efficiency and maintain high standards of cleanliness and organization. Recognized for strong problem-solving skills and a commitment to safety, ensuring a productive and positive work environment. Praised for providing excellent customer service and ensuring satisfaction of the client.
Overview
9
9
years of professional experience
Work History
Warehouse Worker
Fedex
05.2024 - 04.2025
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 150 pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
- Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
Commercial Cleaner
Playground Poker Club
05.2023 - 01.2024
- Cleaned building floors by sweeping, mopping, and scrubbing floors.
- Disinfected restrooms, kitchens and other common areas to remove bacteria and maintain hygiene standards.
- Handled equipment, chemicals, and materials properly and with caution.
- Maintained clean, neat, and professional entrances.
- Organized and used industrial cleaning products following strict safety procedures.
Supervisor
Tim Hortons
06.2019 - 12.2022
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
Residential House Cleaner
Pam’s Cleaning Service
02.2018 - 06.2019
- Maintained a high level of cleanliness in clients'' homes, resulting in increased customer retention and referrals.
- Adhered to professional house cleaning checklist.
- Maintained clean and orderly environment and kept cleaning equipment in excellent condition.
- Demonstrated expertise in handling delicate surfaces such as hardwood floors or antique furniture by using appropriate techniques that prevented damage.
Chamber Maid
Le Chabrol
05.2018 - 07.2018
- Performed deep-cleaning tasks on schedule, ensuring rooms remained fresh and attractive yearround.
- Promoted a welcoming atmosphere for guests, maintaining a well-organized and inviting environment.
- Enhanced guest satisfaction by maintaining a high standard of cleanliness in all assigned rooms.
- Supported team members in completing daily responsibilities, fostering a collaborative work environment.
- Maintained excellent communication with front desk staff, reporting completed rooms for timely guest checkins.
Pick/packer
Hatley
11.2017 - 01.2018
Residential House Cleaner
Dream Clean
10.2016 - 11.2017
- Sanitized bathrooms, hallways, bedrooms, living rooms, and kitchens to maintain cleanliness.
- Developed strong client relationships through reliability and meticulous attention to detail.
- Delivered tailored housekeeping services aligned with specific client preferences.
- Established reputation for punctuality and professionalism .
- Provided thorough and efficient cleaning services to enhance client satisfaction.
- Sanitized apartments before move-in or after move-out to ensure a pristine environment.
Education
High School Diploma - Secondary Education
Lindsay Place
Pointe-Claire, QC06.2017
Skills
- Packaging and labeling
- Picking and packing
- Self-motivated and disciplined
- Cleaning and organizing
- Heavy lifting
- Clear communication
- Attention to detail
- Problem-solving
- Team collaboration
- Punctual and dependable
- Data entry
- Storage organization
- Quality control
- Safety training
- Health and safety regulations
Languages
English
Native or Bilingual
French
Professional Working
English
Native or Bilingual
Timeline
Warehouse Worker
Fedex
05.2024 - 04.2025
Commercial Cleaner
Playground Poker Club
05.2023 - 01.2024
Supervisor
Tim Hortons
06.2019 - 12.2022
Chamber Maid
Le Chabrol
05.2018 - 07.2018
Residential House Cleaner
Pam’s Cleaning Service
02.2018 - 06.2019
Pick/packer
Hatley
11.2017 - 01.2018
Residential House Cleaner
Dream Clean
10.2016 - 11.2017
High School Diploma - Secondary Education
Lindsay Place
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