Summary
Overview
Work History
Education
Skills
References
Timeline
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Maria Boucher

Saint John,NB

Summary

Responsible and friendly current practical nurse student with the ability to make patients feel welcome, and actively listen to patient needs. Proficient in general housekeeping of work areas. Focused, hardworking and punctual with excellent interpersonal and organizational skills.

Overview

7
7
years of professional experience

Work History

Orthopedic Bracing Technician

Orthopeadics Plus
01.2023 - 01.2024
  • Improved patient comfort by providing efficient and accurate orthopedic bracing and splinting.
  • Enhanced clinic efficiency by maintaining clean and organized treatment areas for patient care.
  • Assisted with ringing patients in and preparing their insurance forms
  • Answering telephones and scheduling future appointments
  • Increased patient satisfaction through empathetic listening and addressing individual concerns promptly.

Clerical Clerk

Horizon Health
05.2022 - 01.2023
  • Assisted internal and external patients, well independently handling numerous clerical tasks
  • Managed incoming communication with efficient distribution of mail, messages, and files
  • Disposed of out-dated file materials, including placing files to be shredded to maintain patient confidentiality
  • Answered telephone to take messages, book xray appointments or redirect calls to appropriate colleagues
  • Placed x-ray orders in allscrips as well as proficiency in using Q-Planner and Q-Doc

Counter Associate

Tim Horton's (Murphy Food Service Ltd)
01.2021 - 08.2021

Appointment Coordinator

Dealermine Inc
08.2020 - 01.2021
  • Confirmed with customers about appointments and rescheduled missed appointments
  • Scheduled appointments for customers by telephone
  • Provided exceptional customer service through effective telephone communication and follow-ups
  • Trained new staff
  • Managed large volumes of daily outgoing calls while adhering to predetermined quotas.

Counter Associate

Tim Hortons (Murphy's Food Service Ltd)
03.2017 - 08.2020
  • Process cash and debit payments
  • Provide excellent customer service
  • Prepare orders with speed and accuracy
  • Clean all stations as required
  • Assist with training of new staff.

Education

Diploma - Practical Nursing (LPN)

New Brunswick Community College
Saint Andrews, NB
12.2025

High School Diploma -

St. Malachy's Memorial High School
Saint John, NB
06.2020

Skills

  • Punctual
  • Hard worker
  • Time management
  • Excellent Communication skills
  • Team Player
  • Customer service
  • Recordkeeping
  • Patient communication

References

Rose Crowley (Manager at Orthopedics Plus) (506)333-1410

Timeline

Orthopedic Bracing Technician

Orthopeadics Plus
01.2023 - 01.2024

Clerical Clerk

Horizon Health
05.2022 - 01.2023

Counter Associate

Tim Horton's (Murphy Food Service Ltd)
01.2021 - 08.2021

Appointment Coordinator

Dealermine Inc
08.2020 - 01.2021

Counter Associate

Tim Hortons (Murphy's Food Service Ltd)
03.2017 - 08.2020

Diploma - Practical Nursing (LPN)

New Brunswick Community College

High School Diploma -

St. Malachy's Memorial High School

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Maria Boucher