Ticiana Landim Araújo
Toronto,ON
Summary
Ticiana is a highly organized professional with experience managing operations and coordinating teams at Lite Mind Body Clinic. She excels in communication, scheduling, and social media content creation, making her well-suited for the Research Assistant position. With strong interpersonal skills, proficiency in both English and Portuguese, and a background in holistic wellness, she is adept at handling client relationships and delivering results. Ticiana's attention to detail and ability to multitask in fast-paced environments ensure efficient project coordination, making her a valuable asset in organizing the virtual symposium under Dr. Elkhoury's guidance.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Clinic Coordinatior
Lite Mind Body Clinic
02.2024 - Current
- Coordinated client movements from reception to procedure rooms.
- Assisted front desk staff in registering and processing clients for their appointments.
- Prepared procedure rooms at the start of each shift and ensured quick turnovers between sessions.
- Trained newly hired staff for Clinic Coordinator position, providing guidance on clinic processes and protocols.
- Collaborated with clinic manager to maintain smooth daily operations and client flow.
- Managed vendor relationships and placed orders for all clinic supplies, ensuring inventory levels were maintained and up to date.
Clinic Coordinator
Viva Núcleo de Saúde Integrativa (Viva Integrative Health Center)
02.2020 - 12.2023
- Led an 11-member healthcare team, drove growth through prioritizing patient care
- Implemented a new specialized hospital operating system, facilitating interdisciplinary care for excellent patient management
- Spearheaded the implementation of a health insurance reimbursement program, resulting in a remarkable 29% increase in company revenue within 8 months
- Designed career programs for two physiotherapy interns, leading to permanent positions post-graduation
- Conducted individualized patient consultations as a Registered Holistic Nutritionist, which involved creating nutrient-packed meal templates and recipes as part of the personalized Action Plan development
- Through proactive team collaboration and efficient staff shift arrangements, staffing issues were promptly resolved, resulting in a reduction in delays in patient care.
Co-Founder
Viva Núcleo de Saúde Integrativa (Viva Integrative Health Center)
12.2018 - 01.2020
- Oversaw comprehensive market research, crafted a robust business plan, ensured strict legal structure, directed product development efforts, and led branding and marketing initiatives
- Responsible for developing protocols within the departments of physiotherapy, nutrition, and medicine in collaboration with the respective department directors
- Responsible for creating a cohesive image that embodies the company's brand identity, which can range from logos to website layouts and traditional marketing materials, in collaboration with the marketing team.
Store Manager in Training
URBN
08.2016 - 08.2018
- Meet store sales plan and payroll goals while ensuring the use of customer care resources and initiatives
- Organized a successful yoga-themed event at the Free People Park Royal store, targeting wellness advocates and fitness enthusiasts to introduce the Free People Movement product line
- Experience in customer service.
Education
Bachelor of Science in Human Science -
Athabasca University
12.2025
Registered Holistic Nutrition - undefined
Canadian School of Natural Nutrition
08.2018
Bachelor in Science - undefined
Simon Fraser University
12.2016
International Baccalaureate in Bilingual Diploma - undefined
United World College Maastricht
08.2012
Skills
- Excellent documentation and communication skills
- Experience in collaborative team environments
- Familiarity with Microsoft technologies and full-stack development
- Fluent in Portuguese and English
- Strong analytical and problem-solving abilities
- Client Services and Relationship Management
- Learning and Development
- HIPAA Compliance
- Healthcare administration
- Appointment Scheduling
- Insurance Verification
- Operations Management
- Process Improvement
- Nutritional assessment
Certification
- Google Data Analytics Certificate, Google, 11/01/23, 12/01/23
- Foundations of Project Management, Google, 11/01/23, 12/01/23
- Exploring Your Microbiome, University Of Colorado Boulder & University Of California San Diego, 01/01/19, 03/01/19
- Microbiology & Plant-Based Fermentation, Karen Benedetta Training, 09/01/18, 11/01/18
Volunteer Experience
Pacific Autism Family Network Foundation, Vancouver, BC, 09/01/17, 02/01/18, Youth Leader Volunteer, Ticiana actively contributed to a specialized hospital catering to children with autism. She handled administrative duties, maintained accurate case files, and cultivated positive relationships with patients and parents. She also participated in patient consultations and collaborated on nutritional prescriptions with healthcare professionals. This experience provided valuable insights and allowed her to make a meaningful impact on the wellbeing of children with autism and their families.
Languages
English
Native or Bilingual
Portuguese
Native or Bilingual
French
Limited Working
Spanish
Elementary
Timeline
Clinic Coordinatior
Lite Mind Body Clinic
02.2024 - Current
Clinic Coordinator
Viva Núcleo de Saúde Integrativa (Viva Integrative Health Center)
02.2020 - 12.2023
Co-Founder
Viva Núcleo de Saúde Integrativa (Viva Integrative Health Center)
12.2018 - 01.2020
Store Manager in Training
URBN
08.2016 - 08.2018
Registered Holistic Nutrition - undefined
Canadian School of Natural Nutrition
Bachelor in Science - undefined
Simon Fraser University
International Baccalaureate in Bilingual Diploma - undefined
United World College Maastricht
- Google Data Analytics Certificate, Google, 11/01/23, 12/01/23
- Foundations of Project Management, Google, 11/01/23, 12/01/23
- Exploring Your Microbiome, University Of Colorado Boulder & University Of California San Diego, 01/01/19, 03/01/19
- Microbiology & Plant-Based Fermentation, Karen Benedetta Training, 09/01/18, 11/01/18
Bachelor of Science in Human Science -
Athabasca University
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