Tichina Cormier
Sacramento
Summary
Dynamic and dedicated professional with extensive experience in customer service at Silverado Resort. Proven ability to enhance guest experiences through effective event setup and food service coordination. Skilled in maintaining cleanliness standards and fostering team collaboration, ensuring seamless operations in fast-paced environments. Strong communicator with a focus on guest relations and satisfaction.
Overview
3
3
years of professional experience
Work History
Banquet Server
Silverado Resort
07.2025 - Current
- Delivered exceptional customer service during high-volume events, ensuring guest satisfaction and experience enhancement.
- Collaborated with kitchen staff to synchronize food service timing for seamless dining experiences.
- Maintained cleanliness and organization of banquet area, adhering to safety and sanitation standards.
- Set up and broke down event spaces efficiently, optimizing workflow for consecutive events.
Server
Paradise Valley Estates
03.2024 - 08.2025
- Provided exceptional customer service, ensuring positive dining experiences for guests.
- Assisted in food and beverage preparation, maintaining high standards of quality and presentation.
- Managed table assignments efficiently, optimizing service flow during busy shifts.
- Collaborated with kitchen staff to ensure timely delivery of meals to customers.
Sortation Associate
Amazon
11.2024 - 02.2025
- Operated sortation equipment to efficiently process packages for shipment.
- Collaborated with team members to maintain a clean and organized work environment.
- Followed safety protocols to ensure compliance with workplace regulations.
- Assisted in training new associates on sorting procedures and equipment usage.
McCrew
McDonald's
06.2023 - 11.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Barista
Starbucks
11.2022 - 02.2023
- Prepared and served high-quality beverages to customers, ensuring satisfaction and repeat business.
- Operated espresso machines and brewing equipment with precision and care.
- Maintained cleanliness of workstations and dining areas to adhere to health standards.
- Assisted in inventory management by tracking supplies and restocking as needed.
Education
Bachelor of Science - Health Science
Sacramento State University
Sacramento, CA01-2028
Skills
- Customer service
- Event setup
- Food service coordination
- Cleanliness standards
- Time management
- Team collaboration
- Fast-paced environment adaptability
- Menu knowledge
- Beverage preparation
- Guest relations
- Communication skills
- Task prioritization
- Sanitation practices
- Customer service focus
Timeline
Banquet Server
Silverado Resort
07.2025 - Current
Sortation Associate
Amazon
11.2024 - 02.2025
Server
Paradise Valley Estates
03.2024 - 08.2025
McCrew
McDonald's
06.2023 - 11.2023
Barista
Starbucks
11.2022 - 02.2023
Bachelor of Science - Health Science
Sacramento State University