Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Tibish Mathew

Finksburg,MD

Summary

Accomplished Senior Business Analyst with a proven track record at Trader.ca, enhancing business processes and stakeholder satisfaction through expert data analysis and Agile methodology. Skilled in SQL proficiency and fostering team growth, I've driven project efficiency and delivered actionable insights, significantly improving decision-making and operational effectiveness.

Experienced with data analysis, process improvement, and stakeholder engagement. Utilizes analytical skills to identify inefficiencies and recommend solutions that drive business success. Knowledge of project management principles and methodologies.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Senior Business Analyst / Data Anlytics

Trader.ca
06.2024 - Current
  • Managed stakeholder expectations through transparent communication and timely status updates, ensuring alignment between project deliverables and business objectives.
  • Created detailed user stories for system enhancements, leading to improved functionality and user satisfaction.
  • Facilitated requirement gathering workshops, resulting in clear project objectives and deliverables.
  • Improved project efficiency by analyzing business processes and identifying areas for improvement.
  • Conducted gap analyses to identify discrepancies between current and desired states, leading to actionable recommendations.
  • Supported leadership team with reporting, analysis, and business presentations to inform divisional strategies.
  • Mentored junior analysts on best practices for business analysis techniques, fostering professional growth within the team.
  • Collaborated with cross-functional teams, ensuring a cohesive approach to business analysis.
  • Enhanced stakeholder engagement through effective communication of complex data and insights.
  • Implemented Agile methodologies within project teams, increasing overall adaptability and responsiveness.
  • Collaborated with stakeholders to identify business needs and data sources.
  • Analyzed data to identify root causes of problems and recommend corrective actions.

Data Analytics and System Analyst

Teranet
08.2018 - 06.2024
  • Collaborated with cross-functional teams to develop system solutions tailored to business needs.
  • Provided technical support for end-users, resolving issues promptly and effectively.
  • Enhanced user experience through the implementation of interface updates and usability improvements.
  • Enhanced collaboration between IT teams by standardizing communication protocols around system requirements, project progress updates, and change management processes.
  • Developed detailed technical documentation to facilitate knowledge sharing among team members and aid in future troubleshooting efforts.
  • Collaborated with upper management to drive strategy and implement new processes.
  • Assessed business requirements to create focused solutions.
  • Fostered a culture of continuous improvement within the organization by actively soliciting feedback from end-users on system performance and incorporating user suggestions into future development efforts.
  • Spearheaded data migration projects, ensuring seamless transfer of information between systems.
  • Gathered requirements and performed gap analysis through design workshops with users.

Business Systems Analyst

D+H (Dave's and Henderson Ltd)
04.2015 - 07.2018
  • Assessed business requirements to create focused solutions.
  • Trained business personnel in use of systems.
  • Developed comprehensive documentation to support end-users and facilitate future enhancements.
  • Managed multiple projects simultaneously, consistently meeting deadlines while maintaining a high standard of quality workmanship.
  • Identified critical issues within existing systems, providing recommendations for resolution and prevention of future problems.
  • Collected, defined and analyzed business requirements.
  • Improved business processes by analyzing system requirements and implementing effective solutions.
  • Provided excellent customer service by addressing user inquiries promptly and professionally, resolving issues efficiently wherever possible.
  • Streamlined data management for increased efficiency by designing and implementing new database systems.
  • Improved systems with addition of new features and infrastructure.
  • Led cross-functional teams to deliver complex system integrations, ensuring seamless business operations.
  • Facilitated smoother communication between IT and other departments, bridging gap with regular updates and meetings.
  • Improved stakeholder satisfaction with detailed requirement gathering and effective communication.

Data Analyst Consultant

Walmart
06.2014 - 04.2015
  • Evaluated the effectiveness of current analytical methodologies and proposed innovative alternatives when necessary.
  • Enhanced data visualization techniques, enabling stakeholders to easily interpret complex findings.
  • Presented complex findings in a clear and concise manner using compelling visualizations that resonated with both technical and non-technical audiences.
  • Streamlined data processing procedures, reducing turnaround time for reports and analyses.
  • Identified trends and patterns in complex datasets, driving strategic recommendations for process improvements.
  • Developed custom data models to provide actionable insights for business decision making.
  • Managed multiple analytics projects simultaneously, ensuring timely completion without compromising quality.
  • Collaborated with cross-functional teams to develop comprehensive data-driven solutions for various business challenges.
  • Provided ongoing support to internal clients regarding their data-related inquiries or concerns.
  • Optimized data collection methods for more efficient analysis and reporting.
  • Used statistical methods to analyze data and generate useful business reports.
  • Generated standard and custom reports to provide insights into business performance.
  • Generated ad-hoc reports to evaluate specific business requirements.

Senior Analyst - QA

CVS Health
04.2012 - 06.2014
  • Mentored junior analysts, fostering professional development while enhancing overall team performance.
  • Collaborated with cross-functional teams to identify areas of improvement, leading to increased operational effectiveness.
  • Improved company efficiency with the development of key performance indicators and tracking metrics.
  • Optimized project management, resulting in timely deliverables and improved client satisfaction rates.
  • Analyzed data to identify root causes of problems and recommend corrective actions.
  • Collaborated with stakeholders to identify business needs and data sources.

Education

Bachelor in Engineering - Electronics

Kumaraguru College of Technology
Tamil Nadu, India
05-2004

Skills

  • Requirements gathering
  • Agile methodology
  • User acceptance testing
  • Stakeholder management
  • Data analysis expertise
  • Business process improvement
  • SQL proficiency
  • Data analysis
  • Pivot tables
  • Business intelligence tools
  • Data warehousing
  • Gap analysis
  • Data mapping
  • Test case scenarios
  • Product development
  • Consulting

Languages

English
Full Professional

Certification

Scrum Master - Agile

Timeline

Senior Business Analyst / Data Anlytics

Trader.ca
06.2024 - Current

Data Analytics and System Analyst

Teranet
08.2018 - 06.2024

Business Systems Analyst

D+H (Dave's and Henderson Ltd)
04.2015 - 07.2018

Data Analyst Consultant

Walmart
06.2014 - 04.2015

Senior Analyst - QA

CVS Health
04.2012 - 06.2014

Bachelor in Engineering - Electronics

Kumaraguru College of Technology

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Tibish Mathew