Tiba Abd
Ottawa
Summary
Dynamic data management and analytical reporting professional with a proven track record of streamlining processes to enhance operational efficiency. Expertise in optimizing databases has consistently resulted in significant error reductions, demonstrating a commitment to quality and precision. Bilingual communicator skilled in engaging stakeholders and mitigating risks, dedicated to providing clear, actionable recommendations that align with federal regulations. Proven ability to transform complex data into strategic insights, driving informed decision-making across organizations.
Overview
7
7
years of professional experience
Work History
Administrative Officer (AS-02)
Canada Borders Services Agency
10.2025 - Current
- Managed daily administrative operations to ensure efficient workflow and compliance with agency policies.
- Coordinated scheduling and logistics for meetings, enhancing communication among departments.
- Implemented document management systems, streamlining information retrieval and improving accuracy.
- Assisted in the preparation of reports and presentations using analytical tools for data-driven decision-making.
Analyst, Charities Directorate (SP-06)
Canada Revenue Agency
09.2023 - 01.2025
- Comprehensive Report Preparation: Authored detailed analytical reports recommending approval or denial of charitable status, ensuring recommendations aligned with federal regulations and CRA policies
- Database Management: Improved internal databases by streamlining data entry processes and optimizing information retrieval, significantly enhancing workflow efficiency and reducing errors
- Policy Application: Interpreted and applied regulatory guidelines to complex cases, ensuring consistent and fair decisions
Program Officer - Screener (SP-05)
Canada Revenue Agency
06.2023 - 08.2023
- Application Screening: Conducted detailed reviews of charitable applications to assess compliance with legislative and regulatory requirements, identifying and addressing potential issues
- Financial Verification: Examined financial documents, identified discrepancies, and followed up with applicants for clarification, ensuring accurate and complete submissions
- Stakeholder Communication: Provided applicants with clear, thorough explanations regarding decisions, addressing concerns and clarifying requirements to facilitate transparency
- Process Improvement: Contributed to refining the screening process by identifying inefficiencies and recommending changes to enhance accuracy and consistency
- Scientific Research & Experimental Development
Intern
Canada Revenue Agency
06.2022 - 08.2022
- Corporate Reporting & Budgeting: Assisted in preparing detailed corporate reports and budgets, ensuring accuracy and alignment with organizational financial objectives
- Analyzed financial data to support decision-making and improve reporting practices
- Administrative Support: Maintained executive schedules, coordinated meetings, and ensured smooth communication between departments
- Organized and managed files, documents, and records to enhance accessibility and efficiency
- Professional Correspondence: Drafted and reviewed business correspondence, including emails and memos, ensuring they adhered to organizational standards and maintained a professional tone
- HR Support: Provided administrative assistance for human resources functions, including organizing employee documentation, managing internal communication, and assisting with recruitment processes
- Process Improvement: Identified opportunities to optimize administrative workflows, improving the efficiency of reporting, scheduling, and document management systems
MP Assistant (Julie Dzerowicz)
Parliament of Canada
01.2019 - 12.2019
- Conducted in-depth research on legislative and policy issues related to climate change, particularly plastic waste reduction strategies, identifying actionable insights for the MP's advocacy efforts
- Compiled and organized data into comprehensive spreadsheets using Microsoft Excel, ensuring accuracy and clarity for use in parliamentary reports and presentations
- Drafted official letters, emails, and other forms of correspondence to constituents, stakeholders, and government officials, maintaining a professional and consistent tone aligned with the MP's office policies
- Prepared briefing materials, including summaries of legislative sessions and policy debates, to support the MP in meetings and public engagements
Education
Bachelor of Social Sciences in Joint Honours - Public Administration And Political Science
University of Ottawa (Cum Laude)
Ottawa, ON01.2025
Skills
- Fluent in English
- Intermediate in French
- Data Management
- Research
- Leadership
- Customer Service
- Analytical thinking
- Time management
- Risk mitigation
- Fluent in Arabic
- Microsoft Office
- Online Research
- Writing
- Communication
- MS Excel
- Documentation and reporting
- Attention to detail
Timeline
Administrative Officer (AS-02)
Canada Borders Services Agency
10.2025 - Current
Analyst, Charities Directorate (SP-06)
Canada Revenue Agency
09.2023 - 01.2025
Program Officer - Screener (SP-05)
Canada Revenue Agency
06.2023 - 08.2023
Intern
Canada Revenue Agency
06.2022 - 08.2022
MP Assistant (Julie Dzerowicz)
Parliament of Canada
01.2019 - 12.2019
Bachelor of Social Sciences in Joint Honours - Public Administration And Political Science
University of Ottawa (Cum Laude)
WEBSITE, PORTFOLIO AND PROFILES
Tiba Abd
Qualifications
Valid French Language / Bilingual imperative BBB/BBB
Valid Secret Clearance
Qualified in a Hiring Pool CRA/CBSA