Tiarra Waldner
Vancouver
Summary
Motivated and results-focused Personal Assistant with expertise in office management and decision-making support. Enhanced CEO productivity and improved operations at Cansure, increasing teamwork and efficiency. Skilled in document management, customer service, problem-solving, and organization to support executive performance and build strong client relationships.
Overview
10
10
years of professional experience
Work History
Personal Assistant to the Managing Director
Beacon
01.2023 - Current
- Managed day-to-day office operations ensuring a professional and efficient working environment for the Managing Director and the team.
- Supported the Managing Director in decision-making processes by researching topics and providing relevant information.
- Developed strong relationships with clients by providing exceptional customer service during phone calls, emails, or face-to-face interactions.
- Enhanced executive productivity by managing calendar, scheduling appointments, and organizing travel arrangements.
- Used discretion when handling confidential information.
- Took notes and dictation at meetings.
Personal Assistant to the Owner
Ethan Posen
03.2021 - 01.2023
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Maintained an organized workspace for the owner which facilitated easy access to important documents when needed.
- Maintained appropriate filing of personal and professional documentation.
- Improved communication between the owner and external parties by drafting professional correspondence on their behalf.
- Filed paperwork and organized computer-based information.
- Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
Personal Assistant to the Owner
LA Collection
02.2015 - 06.2017
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Maintained an organized workspace for the owner which facilitated easy access to important documents when needed.
- Improved communication between the owner and external parties by drafting professional correspondence on their behalf.
- Elevated customer satisfaction rates through prompt handling of inquiries, requests, and concerns.
- Streamlined the owner''s schedule by managing appointments, meetings, and travel arrangements.
- Sourced and ordered office equipment and supplies.
- Strengthened client relationships through timely follow-ups and proactive problemsolving.
- Filed paperwork and organized computer-based information.
- Took notes and dictation at meetings.
Education
High School Diploma -
Steinbach Regional Secondary School
Steinbach, MB06-2014
Skills
- Decision-making support
- Office administration
- Executive support
- Document management
- Expense tracking
- Meeting preparation
- Calendar management
- Customer service
- Strong problem solver
- Phone etiquette
Languages
English
Native or Bilingual
French
Limited Working
Timeline
Personal Assistant to the Managing Director
Beacon
01.2023 - Current
Personal Assistant to the Owner
Ethan Posen
03.2021 - 01.2023
Personal Assistant to the Owner
LA Collection
02.2015 - 06.2017
High School Diploma -
Steinbach Regional Secondary School
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