Tiarnach Mc Menamin

• Sourcing new sales opportunities from environmental consultants, industries & businesses to achieve sales targets and objectives.

• Responding to incoming inquiries & qualifying potential clients in the environmental monitoring & compliance sectors.

• Use my knowledge to research potential accounts, identify key players, and generate interest.

• Assessing potential partnerships, new markets, and competitors.

• Use my scientific knowledge to accumulate a list of required parameters for specific projects & prepare quotes & RFPs.

• Maintaining and expanding the database of prospects within the assigned territory through cold calls, visits, and emails.

• Ensuring client needs are understood & addressed in the sales process.

• Updating CRM with customer intelligence.

• Working closely with other teams, including customer service & operations to ensure a positive customer service experience.

• Overseeing & managing waste segregation, disposal & recycling onsite.
• Manage contracts with companies and customers.
• Ensuring compliance with legislation and relevant permits.
• Grading of incoming waste materials to the site.
• Monitoring the collection, transport, treatment, and disposal of waste materials.
• Customer service duties - answering phones and taking online payments from customers.
• Organizing files to support the efficiency and traceability of the waste materials.

• Responded to customer calls, webchats & and emails to answer questions about products and services.
• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Communicated with clients regarding account services, statements, and balances.
• Processed orders and transactions on customer accounts.

• Independently opened & closed the premises, counted the takings for the day & prepared a cashier report at the end of each day.
• Successful experience in bar work working at large events with 300+ attendees.
• Served as a waiter for 5-6 years in a busy restaurant, with large parties & events taking place.
• Trained as a barista to brew state-of-the-art coffee, making up to 70+ coffees per day.
• Trained new waitstaff on proper food handling, customer service, and safety procedures.
• Handled cash accurately and prepared nightly deposits.