Tiara Peralta Fernandez
Etobicoke,ON
Summary
Retail management professional with solid track record in optimizing store operations and delivering high-quality customer service. Proven ability to lead teams and adapt to changing business needs. Focused on driving sales and maintaining collaborative work environment.
Overview
4
4
years of professional experience
Work History
Assistant Store manager
THROWBACK VAULT
05.2022 - 01.2024
- Maintained a clean, adequately stocked and organized store by streamlining daily operations and introducing new procedures
- Oversaw store operations by counting cash drawers, reviewing equipment management and supervising staff
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs
- Managed company social media pages and increased social media presence, monitoring user engagement
- Oversaw social media presence and aligned posts to include branding and trending ideas
Cashier/Sale Associate
PLUS
09.2021 - 06.2022
- Greeted customers and helped with product questions, selections and purchases
- Helped customers complete purchases, locate items and join reward programs
- Provided accurate information about promotions, customer programs and products, helping drive high customer retention
- Maintained clean sales floor and straightened and faced merchandise
Cashier/Sale Associate
FOOTLOCKER
06.2020 - 09.2021
- Executing daily returns, exchanges and purchases for clientele
- Closing large transactions while reaching sales goals and quotas
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies
- Maintained current knowledge of store promotions and highlighted sales to customers
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance
Education
OSSLD - French Second Language
FATHER HENRY CARR
06.2020
Languages
Spanish
Native or Bilingual
Timeline
Assistant Store manager
THROWBACK VAULT
05.2022 - 01.2024
Cashier/Sale Associate
PLUS
09.2021 - 06.2022
Cashier/Sale Associate
FOOTLOCKER
06.2020 - 09.2021
OSSLD - French Second Language
FATHER HENRY CARR
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