Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Tiara Fernando

Calgary

Summary

Results-driven second-year Finance and Innovation/Entrepreneurship student at MRU with a robust foundation in analytical problem-solving and exceptional service delivery. I recently completed a five-week innovation sprint collaborating with industry professionals on a complex business challenge, sharpening both my analytical and strategic thinking skills. My academic background in financial accounting, microeconomics, and business communications has further refined my quantitative and interpersonal abilities, enabling me to excel in high-pressure environments. In addition, my professional hospitality experience—managing high-volume events and consistently ensuring guest satisfaction—demonstrates my strong teamwork, adaptability, and attention to detail. I am seeking internship opportunities where I can leverage my diverse skill set to contribute meaningfully to organizational goals and drive success in dynamic environments.

Overview

7
7
years of professional experience
1
1
Certification

Work History

BANQUET SERVER/RESTERAUNT SERVER

Deerfoot in & Casino
11.2022 - Current
  • Company Overview: Provided exceptional customer service to guests during banquet events and in the restaurant setting
  • Ensured timely and efficient delivery of food and beverages to banquet attendees
  • Assisted with setting up banquet rooms according to event specifications and promptly clearing tables afterwards
  • Anticipated guest needs and addressed any concerns or special requests promptly and courteously
  • Collaborated with team members to ensure seamless coordination and execution of events
  • Maintained a professional and friendly demeanor in high-pressure environments to enhance guest satisfaction
  • Provided exceptional customer service to guests during banquet events and in the restaurant setting

SOFAB DEPARTMENT SPECIALIST

Save On Foods
09.2021 - 02.2023
  • Company Overview: Experience working with customers in order to ensure an efficient workplace, carrying knowledge in general department style workplaces
  • With specialization in the meat department, the ability to provide excellent customer service comes with ease
  • Offered friendly and efficient service to customers
  • Developed and maintained courteous and effective working relationships
  • Served customers and followed outlined steps of service
  • Experience working with customers in order to ensure an efficient workplace, carrying knowledge in general department style workplaces

Landscaper

ABSodding
05.2018 - 09.2019
  • Company Overview: Hard-working and focused on providing attractive options for all landscaping needs
  • Service oriented and reliable in maintaining tight schedules and meeting customer needs
  • Hard-working and focused on providing attractive options for all landscaping needs

Education

High School Diploma -

Joane Cardinal Schubert High School

Finance

Mount Royal University
07.2027

Skills

  • Strong teamwork
  • Time management
  • Customer service
  • Food service
  • Clear communication
  • Customer empathy
  • Event setup
  • Hospitality service expertise
  • Cash handling
  • Finance aptitude
  • Design thinking
  • Sustainable design

Certification

Proserve

Languages

English
Native or Bilingual

Timeline

BANQUET SERVER/RESTERAUNT SERVER

Deerfoot in & Casino
11.2022 - Current

SOFAB DEPARTMENT SPECIALIST

Save On Foods
09.2021 - 02.2023

Landscaper

ABSodding
05.2018 - 09.2019

High School Diploma -

Joane Cardinal Schubert High School

Finance

Mount Royal University
Tiara Fernando