My combination of communication skills, problem-solving abilities, customer service experience, leadership qualities, attention to detail, and adaptability from my work as an EMT, server, and shift leader uniquely qualifies me to excel in lots of environments . These experiences have not only prepared me to take on diverse responsibilities, but have also enabled me to thrive in fast-paced and challenging situations.
Overview
6
6
years of professional experience
Work History
Emt
American Medical Response
Oxnard
06.2024 - Current
Patient Care: Delivered compassionate and high-quality care to patients in emergency situations
Transport Coordination: Efficiently assisted in the safe and timely transport of patients to medical facilities
Restocking and Inventory Management: Proactively restocked medical supplies and equipment, maintaining optimal readiness for emergency response operations.
Cleaning and Sanitation: Adhered to stringent hygiene protocols by performing routine cleaning and disinfection of medical equipment and ambulances
Assistance to Paramedics: Collaborated closely with paramedics to facilitate patient assessments and interventions, enhancing overall team efficiency and patient outcomes.
Communication Skills: Effectively communicated with patients, families, and healthcare professionals to provide critical information and support during emergencies.
Adaptability and Problem-Solving: Demonstrated ability to remain calm and focused in high-pressure situations, utilizing critical thinking to address challenges swiftly.
Oxnard, United States
hostess/Server
Teppan steak house
Oxnard
12.2021 - 06.2024
Efficiently manage restaurant opening and closing procedures
Demonstrated multitasking abilities in a fast-paced environment
Skillfully handle multiple table orders during peak hours
Maintain high standards of cleanliness and hygiene
Contribute to a positive dining experience through excellent service
Greeted guests warmly and guided them to appropriate seating areas.
Managed reservation system and ensured efficient table turnover.
Coordinated with kitchen staff to accommodate special requests and dietary needs.
Assisted in training new host staff on best practices and customer service standards.
Collaborated with servers to streamline communication during busy dining periods.
Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Created an enjoyable atmosphere by engaging in friendly conversation with guests.
Shift leader
Baskin robins
Oxnard
07.2020 - 10.2021
Led a team in a high-paced environment, fostering a supportive atmosphere
Managed inventory, ensuring optimal stock levels and efficient restocking
Maintained store cleanliness, adhering to high standards of hygiene
Handled store opening and closing procedures, ensuring smooth operations
Education
Certificate -
Ventura College
Ventura
12.2023
High school diploma -
Oxnard high school
Oxnard
06.2023
Skills
Fast learning
Attentive
People person
Communication
Teamwork
Calm under pressure
Accomplishments
Enhanced Customer Satisfaction: Increased customer satisfaction through personalized service.
Optimized Inventory Management: Reduced inventory discrepancies through meticulous stock checks.
Effective Staff Training: Trained new staff members, improving team efficiency.
High Order Accuracy: Handled 50+ customer orders daily during peak hours with 99% accuracy.