Summary
Overview
Work History
Education
Skills
Timeline
Generic
Tianyi Pan

Tianyi Pan

Student
London,Ontario

Summary

Highly motivated Educational course Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.Also strong communication and interpersonal skills customizes training programs to elevate participant knowledge and skill levels. Conducts small and large group webinars, e-learning, PowerPoint and other in-person, online and remote training platforms using variety of instructional techniques. Manages applications from initial inquiry to participation and follow-up to deliver high-quality service and respond to unique needs of participants.

Overview

1
1
year of professional experience
1
1
Language

Work History

Sales Associate

New Oriental Education & Technology Group
Taiyuan, China
12.2021 - 03.2022
  • Answered customer questions about discounts, accessories, and further services.
  • Engaged with customers to build rapport and loyalty.
  • Prepared products for sales floor by pricing or tagging.
  • Provided positive first impressions to welcome existing, new, and potential customers for classes.
  • Listened to customer needs and desires to identify and recommend optimal products regarding their education preference.

Trainer Assistant

Fei Yundao Kickboxing And Fitness Club
Taiyuan, China Shanxi
06.2021 - 09.2021
  • Updated and set up instructions and uploaded course materials in webinar and learning management software.
  • Developed assessment surveys, feedback and monitoring systems to drive analysis for training program reporting.
  • Coordinated day-to-day administration and logistics of face-to-face training courses.
  • Filed, organized and archived training materials to support future training sessions.
  • Organizing training sessions and personalize training forms according to individual needs

Education

Bachelor of Science - Digital Marketing

Fanshawe College
London, ON
09.2023 - Current

Skills

    Training program development

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Timeline

Bachelor of Science - Digital Marketing

Fanshawe College
09.2023 - Current

Sales Associate

New Oriental Education & Technology Group
12.2021 - 03.2022

Trainer Assistant

Fei Yundao Kickboxing And Fitness Club
06.2021 - 09.2021
Tianyi PanStudent