Tiany John
Toronto,ON
Summary
Proven multitasker and customer service expert, honed skills at Classic Greek and Akaclean, ensuring high service standards and maintaining cleanliness. Excelled in team collaboration and guest satisfaction, significantly enhancing the dining and stay experience. Demonstrates strong multitasking and interpersonal abilities, achieving positive outcomes in high-pressure environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Waitress
Classic Greek
04.2023 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Waitress Trainee
the King's Landing Bar and Grill
01.2022 - 03.2023
- Handled high-pressure situations calmly during peak hours while maintaining exceptional service standards.
- Developed strong multitasking skills by simultaneously managing multiple tables and attending to various guest needs.
- Ensured accurate order-taking and timely delivery of meals to guests, resulting in positive feedback and repeat business.
- Enhanced customer satisfaction by providing attentive and friendly service during busy shifts.
Housekeeper
Akaclean
03.2021 - 04.2022
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Maintained cleanliness of workplace floor coverings.
Education
High School Diploma -
West Hill Ci
06-2018
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
Languages
English
Full Professional
Certification
- First Aid Certification - American Red Cross.
- Customer Service Specialist (CSS) - National Retail Federation.
- Food Handler Certificate (FHC) - American National Standards Institute (ANSI).
- [State] Driver's License
- whmis 2024
Timeline
Waitress
Classic Greek
04.2023 - Current
Waitress Trainee
the King's Landing Bar and Grill
01.2022 - 03.2023
Housekeeper
Akaclean
03.2021 - 04.2022
High School Diploma -
West Hill Ci
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