Summary
Work History
Education
Skills
Languages
Timeline
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TIantian Wang

Ottawa,ON

Summary

Dynamic customer service professional with a friendly, positive attitude. Proven problem-solver, adept at addressing client needs and improving satisfaction rates by 20%. Committed to delivering exceptional service while fostering a supportive team environment.

Work History

Convenience Store Manager

Lees Market
04.2024 - 07.2024
  • Ensured compliance with all local, state, and federal regulations related to store operations, safety protocols, and licensing requirements.
  • Safeguarded store and engaged in cash and inventory control through security equipment and procedures and eliminated store liability by adherence to applicable alcohol and tobacco regulations.
  • Managed appropriate inventory levels of product at store to avoid shrink and waste, placed orders for inventory running low and evaluated sales performance of items to plan for future stocking strategy.

Education

Bachelor of Science - Social Sciences

University of Ottawa
Ottawa, None
06-2025

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving

Languages

English
Professional Working

Timeline

Convenience Store Manager

Lees Market
04.2024 - 07.2024

Bachelor of Science - Social Sciences

University of Ottawa
TIantian Wang