TIANNA VEL
Windsor,Canada
Summary
I am offering solid foundation in customer service and cash management, I'm ready to learn and grow in this role, providing excellent customer interactions. Ready to use and develop skills in transaction processing and customer service.
I am also an artist with experience in hair and makeup artistry, poised to make significant impact. Proven ability to enhance client appearance through advanced styling techniques, color matching, and skin care applications. Strong team collaborator who adapts seamlessly to changing needs, ensuring consistent, high-quality results. Highly skilled in precision work, client consultation, and maintaining clean, organized workspaces.
Organized retail professional prepared to excel in supervisory capacity. Proven ability to manage store functions efficiently and support team members in achieving operational goals. Known for reliability and adaptability, effectively managing changing priorities and maintaining store standards. Skills include team leadership and operational oversight.
Overview
14
14
years of professional experience
Work History
Personal Hair and Makeup Services
Self Employed Services
01.2021 - Current
- Easy going and natural communication with clients of all ages
- Clearly explain procedures and at-home care tips
- Attention to detail; always double-checking client satisfaction
- Applied advanced techniques in updos and braiding, elevating quality of services offered.
- Provided expert advice on products and styles, enhancing client confidence in appearance.
- Recommended suitable hair and makeup products, improving clients' routines and enhancing results at home.
- Applied makeup for special events, ensuring long-lasting results that complemented clients' features.
- Created diverse hairstyles for various occasions, showcasing versatility and creativity in styling techniques.
- Achieved client satisfaction by providing exceptional hair and makeup services tailored to individual preferences.
- Stayed current on trends and innovations within the beauty industry by attending conferences, trade shows, and continuing education courses.
- Provided clients with detailed tutorials on maintaining their new hairstyle or makeup look at home which led to positive feedback.
- Showcased artistic versatility across various styles from avant-garde runway looks to timeless wedding day elegance.
Customer Service
Boathouse
08.2024 - 01.2025
- Folding clothes
- Tagged stock
- Helping customers with shoes
- Finding sizes
- Alleviated customer service needs with policy-appropriate solutions.
- Provided excellent customer service, addressing patron needs promptly and courteously.
- Assisted customers by providing exceptional customer service and processing transactions.
- Provided exceptional customer service, addressing concerns promptly and professionally.
- Provided exceptional customer service, addressing concerns professionally and empathetically.
- Greeted incoming customers and provided reliable, friendly customer service.
Volunteer
Cheryl Vel/ St Annes Church
12.2024 - 01.2025
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
Key Holder
Trade Secrets
09.2024 - 10.2024
- Open and closed store
- Upselling items
- Scheduling for the hairstylists
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Assisted customers in locating specific items they were looking for quickly resulting in an increase of overall client satisfaction.
Babysitter/Caregiver/House Sitter
Self Employed
01.2018 - 06.2024
- Babysitting children ages 1–11-year-old for neighbors and families
- Provide care, meal schedules and safety
- Short-term (3-10 day) house sitting services
- Some housecleaning
- Organized fun activities and games to keep children engaged and entertained.
- Followed specific guidelines from parents regarding children's routines and preferences.
- Adapted to children's moods and needs to provide emotional support.
- Cared for children by preparing meals and providing snacks.
- Developed routines to help children feel secure and comfortable.
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
Student Volunteer
D.E.M Hair Studio
06.2019 - 12.2023
- Assisted the Owners with any tasks they needed done, including sweeping the floors and keeping the studio clean
- Doing Certain clients colors.
- setting up for the stylist to start her client
- clean up after client is done
- Took and followed detailed directions from others.
- Strengthened interpersonal communication abilities through constant interaction with diverse populations during volunteering events.
Nursing Home Volunteer
Huron Lodge Long Term Care Home
01.2018 - 12.2020
- Assisted elderly patients with mobility issues, picked them up from their rooms, took them down to their prayer meetings and returned them to their rooms
- Spoke to patients and made them feel comfortable
- Utilized mobility aids and tools to support resident movement and prevent falls during daily activities.
- Provided companionship and emotional support to residents, fostering a positive living environment.
- Contributed to a positive atmosphere within the nursing home by consistently demonstrating kindness, empathy, and respect towards both residents and staff members.
- Enhanced resident well-being by providing compassionate companionship and engaging in meaningful conversations.
Volunteer Hostess
Windsor Caribbean Club
01.2011 - 12.2019
- Setup and cleaning of the main hall for special events and parties
- This included decorating and setting tables, selling tickets, serving dinner to guests and assisting with other duties needed during the events
- Creating decorations, center table arrangements, and/or costumes for themed events.
- Assisting with directing, caring for and ensuring the members’ children enjoyed the Christmas, Halloween, and Easter events.
- Coordinated guest arrivals for smooth seating and enhanced dining experience.
- Strengthened teamwork capabilities by collaborating closely with front-of-house and back-of-house staff.
- Provided exceptional customer service by anticipating guest needs and ensuring satisfaction.
- Managed guest seating by coordinating reservations and optimizing table turnover.
- Answered customer questions about hours, seating, and menu information.
Education
High School Diploma -
Holy Names High School
Windsor, ON07.2023
Skills
- Fast learner
- Customer service skills
- Positive customer interaction
- Teamwork
- Individual work
- Communication skills
- Reading skills
- Writing skills
- Listening skills
- Trustworthiness
- Dependability
- Manual dexterity
- Quick and accurate work with hands
- Blowout services
- Bridal hair and makeup
- Creative coloring
- Precision haircutting
- Sanitation practices
- Hair extensions
- Makeup application
- Cosmetics selection assistance
- Eyelash extensions
- Hair cutting and trimming
- Relationship building
- Customer service
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Social skills
Languages
English
Native or Bilingual
Timeline
Volunteer
Cheryl Vel/ St Annes Church
12.2024 - 01.2025
Key Holder
Trade Secrets
09.2024 - 10.2024
Customer Service
Boathouse
08.2024 - 01.2025
Personal Hair and Makeup Services
Self Employed Services
01.2021 - Current
Student Volunteer
D.E.M Hair Studio
06.2019 - 12.2023
Babysitter/Caregiver/House Sitter
Self Employed
01.2018 - 06.2024
Nursing Home Volunteer
Huron Lodge Long Term Care Home
01.2018 - 12.2020
Volunteer Hostess
Windsor Caribbean Club
01.2011 - 12.2019
High School Diploma -
Holy Names High School
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