Tianna Smith
Red Deer,AB
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Medical Office Assistant
Ebenezar Medical & Walk In Clinic
12.2023 - Current
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Coordinated patient scheduling, check-in, check-out
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Reconciled daily payments received and prepared deposits for smooth office finances.
- Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
- Surgical processing
- Physician assistance
- Managing Patient Flow
- Phone and email etiquette
- Medical records management
- Gathering instruments needed for minor surgeries, pap smears, stitch removal, IUD Insertion kits
- Blood pressure Monitoring
- Understand patient concerns – directing to right resources
- Clinical and Medical support & procedures
- Billing & Insurance claims
Dietary Aide/Cook
Extendicare
12.2012 - Current
- Coordinated and monitored purchases
- Preparation and delivery of meals for patients and families
- Reported and documented resident changes in consumption or behaviors
- Preserved inventory of nutrition-related supplies and equipment
- Provided in-depth information on nutritional care to maximize health
- Participated in nutrition research projects and programs
- Followed all food safety regulations while preparing meals for patients
- Served meals to residents in accordance with established schedules and dietary procedures.
Education
Certificate - Medical Office Assistant
Red Deer Polytechnic
Red Deer, AB12.2023
High School Diploma -
David Thompson High School
Condor, AB07.2010
Skills
- Team Collaboration
- Computer Proficiency
- Office & Appointment Coordination
- Time & Workload Management
- Judgment and Decision-Making
- Adaptability
- Records Management
- Insurance Billing Procedures
- Payment Collection and Processing
- EMR Software
- Multitasking and Organization
- Clinical Medical Assistance
Certification
Food Safety Certification, 2017
Timeline
Medical Office Assistant
Ebenezar Medical & Walk In Clinic
12.2023 - Current
Dietary Aide/Cook
Extendicare
12.2012 - Current
Certificate - Medical Office Assistant
Red Deer Polytechnic
High School Diploma -
David Thompson High School
Similar Profiles
Ngozi AnyadubaNgozi Anyaduba
Licensed Practical Nurse at Ebenezar Medical And Walk In ClincLicensed Practical Nurse at Ebenezar Medical And Walk In Clinc
Kelsi J. PowellKelsi J. Powell
Patient Services Representative at Roane General Medical Associates- Walk-In ClinicPatient Services Representative at Roane General Medical Associates- Walk-In Clinic
Mohammadali AmoukaramiMohammadali Amoukarami
Primary Care Physician at Private Medical Office & Walk-in ClinicPrimary Care Physician at Private Medical Office & Walk-in Clinic
Kimberly HusakKimberly Husak
Dental Assistant at Bower Dental CenterDental Assistant at Bower Dental Center
Brianne BevertonBrianne Beverton
Beauty by Bree at Zee SpaBeauty by Bree at Zee Spa