Tianna Lariviere
Summary
Proven leader with extensive experience at Memphis Blues Barbecue House, excelling in training and mentoring alongside inventory oversight. Demonstrated problem-solving, enhancing operational efficiency and team productivity. Accomplished Supervisor focused on meeting customer expectations and achieving company goals.
Overview
12
12
years of professional experience
Work History
Supervisor
Memphis Blues Barbecue House
01.2019 - Current
- Oversaw daily operations and, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues
- Monitored workflow to improve employee time management and increase productivity.
- Mentored newly hired employees on operating equipment and ensured compliance for safety issues
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Gathered, organized and input information into digital database.
- Helped meet changing demands by recommending improvements to business systems or procedures.
Restaurant Manager
Memphis Blues Barbecue House
02.2012 - 01.2019
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Promoted a positive work environment and team building.
- Coordinated catering services for special events and functions.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
- Purchased food and cultivated strong vendor relationships.
Education
High School Diploma -
Templeton Secondary School
Vancouver, BC06.2010
Skills
- Training and mentoring
- Problem-Solving
- Inventory Oversight & Control
- Reporting on Process Improvement
- Customer-Oriented
- Supervisory skills
- Order delivery practices
- Safe Food Handling
- Training and Onboarding
- Scheduling Staff
- Cash-out reconciliation
Timeline
Supervisor
Memphis Blues Barbecue House
01.2019 - Current
Restaurant Manager
Memphis Blues Barbecue House
02.2012 - 01.2019
High School Diploma -
Templeton Secondary School
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