Summary
Work History
Education
Skills
Certification
Timeline
Generic

Tianna Crumb

Dunnville,ON

Summary

Dedicated Dental Assistant Student with well-versed training in patient-centered environments. Adept in patient record management and interpersonal communication. Excelled in enhancing patient outcomes and operational efficiency, demonstrated through effective teamwork and adaptability. Detail-oriented with outstanding organization skills, with the ability to manage multiple tasks simultaneously with a high degree of accuracy.

Work History

Clubhouse Attendant /Restaurant Server

Dunnville Golf and Country Club
05.2024 - Current
  • Facilitated smooth operations during peak hours by efficiently managing tee time reservations and maintaining effective communication between guests and staff.
  • Ensured availability of clean golf carts for guests by performing regular cleaning routines.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.

Physiotherapist Assistant / Care Coordinator

Dunnville Physiotherapy And Rehabilitation
10.2021 - 03.2024
  • Treated over 40 patients per week with various programs with one on one interaction, documenting and assessing progress with the Head Physiotherapist
  • Enhanced patient experience by building rapport and maintaining communication during sessions.
  • Improved patient outcomes by providing therapeutic exercises and following treatment plans outlined by the supervising Physiotherapist.
  • Coordinated patient scheduling and billing records including accurately submitting insurance claims and invoices
  • Health and Safety Representative, maintaining all health and safety records, meetings and following all policies as under OHSA.

Physiotherapist Assistant

Lifemark Senior Wellness, Henley House
06.2019 - 12.2020
  • Supported rehabilitation efforts for geriatric patients with neurological or orthopedic pathologies
  • Improved patient outcomes by providing therapeutic exercises and following treatment plans outlined by the supervising Physiotherapist.
  • Maintained detailed records of patient information such as medical history, evaluation results, progress reports, treatment plans.
  • Communicated effectively with supervising Physiotherapist regarding patient progress and any necessary modifications to treatment plans.

Server

Trillium Trails Banquet & Conference Center
02.2018 - 12.2018
  • Assisted in setting up the event space, ensuring proper table arrangements and placement of utensils for a seamless guest experience.
  • Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
  • Adhered to safety protocols during food handling processes, minimizing the risk of contamination or illness for guests.
  • Trained new hires on customer service protocols and company policies

Education

Diploma - Dental Assistant Level 1 & 2

Trillium College
St. Catharines, ON
04.2025

Microcredential - Operating Room Attendant

Mohawk College
Hamilton, ON
11.2022

Diploma - Occupational And Physiotherapy Assistant

Durham College
Oshawa, ON
06.2019

Skills

  • Interpersonal and Written Communication
  • Adaptability and Flexibility
  • Instrument sterilization techniques
  • Attention to Detail
  • Infection Control Proficiency
  • Patient Record Management
  • Teamwork and Collaboration

Certification

Standard First Aid & CPR Level C + AED Certification

WHMIS Certificate

Occupational Health and Safety Certificate

Accessibility for Ontarians with Disabilities Act Certificate

Chain of Transmission and Risk Certificate

Health Care Provider Control Certificate

Timeline

Clubhouse Attendant /Restaurant Server

Dunnville Golf and Country Club
05.2024 - Current

Physiotherapist Assistant / Care Coordinator

Dunnville Physiotherapy And Rehabilitation
10.2021 - 03.2024

Physiotherapist Assistant

Lifemark Senior Wellness, Henley House
06.2019 - 12.2020

Server

Trillium Trails Banquet & Conference Center
02.2018 - 12.2018

Diploma - Dental Assistant Level 1 & 2

Trillium College

Microcredential - Operating Room Attendant

Mohawk College

Diploma - Occupational And Physiotherapy Assistant

Durham College

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Tianna Crumb