Summary

Work History

Education

Skills

Certification

Timeline

Tianna Crumb

Dunnville,ON

Summary

Dedicated Dental Assistant Student with well-versed training in patient-centered environments. Adept in patient record management and interpersonal communication. Excelled in enhancing patient outcomes and operational efficiency, demonstrated through effective teamwork and adaptability. Detail-oriented with outstanding organization skills, with the ability to manage multiple tasks simultaneously with a high degree of accuracy.

Work History

Clubhouse Attendant /Restaurant Server

Dunnville Golf and Country Club

Dunnville, ON

05.2024 - Current

Facilitated smooth operations during peak hours by efficiently managing tee time reservations and maintaining effective communication between guests and staff.
Ensured availability of clean golf carts for guests by performing regular cleaning routines.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.

Physiotherapist Assistant / Care Coordinator

Dunnville Physiotherapy And Rehabilitation

Dunnville

10.2021 - 03.2024

Treated over 40 patients per week with various programs with one on one interaction, documenting and assessing progress with the Head Physiotherapist
Enhanced patient experience by building rapport and maintaining communication during sessions.
Improved patient outcomes by providing therapeutic exercises and following treatment plans outlined by the supervising Physiotherapist.
Coordinated patient scheduling and billing records including accurately submitting insurance claims and invoices
Health and Safety Representative, maintaining all health and safety records, meetings and following all policies as under OHSA.

Physiotherapist Assistant

Lifemark Senior Wellness, Henley House

St. Catharines, ON

06.2019 - 12.2020

Supported rehabilitation efforts for geriatric patients with neurological or orthopedic pathologies
Improved patient outcomes by providing therapeutic exercises and following treatment plans outlined by the supervising Physiotherapist.
Maintained detailed records of patient information such as medical history, evaluation results, progress reports, treatment plans.
Communicated effectively with supervising Physiotherapist regarding patient progress and any necessary modifications to treatment plans.

Server

Trillium Trails Banquet & Conference Center

Oshawa, ON

02.2018 - 12.2018

Assisted in setting up the event space, ensuring proper table arrangements and placement of utensils for a seamless guest experience.
Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
Adhered to safety protocols during food handling processes, minimizing the risk of contamination or illness for guests.
Trained new hires on customer service protocols and company policies

Education

Diploma - Dental Assistant Level 1 & 2

Trillium College

St. Catharines, ON

04.2025

Microcredential - Operating Room Attendant

Mohawk College

Hamilton, ON

11.2022

Diploma - Occupational And Physiotherapy Assistant

Durham College