Tianna Coward
Westlock,AB
Summary
Experienced service industry professional with strong leadership and multitasking abilities. Exceptional customer relations and organizational skills.
Motivated professional seeking to re-enter the workforce after prioritizing family responsibilities as a stay at home mom. Eager to embark on a new career and contribute valuable skills and experience to a dynamic team.
Overview
13
13
years of professional experience
Work History
Cook /Restaurant Server
A Food Fair
09.2022 - 04.2024
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Prepared meals efficiently under time constraints for timely service during peak hours.
Bartender /Lead Cook
Bruderheim Ab
03.2016 - 07.2017
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Obtained cash bank and stocked service bar to prepare for operation.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Adhered to laws regarding alcoholic beverage services and customer regulations.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
Assistant Manager
Kelly's Home Cooking
09.2011 - 08.2014
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Defined clear targets and objectives and communicated to other team members.
Education
High School Diploma -
River Glen
Red Deer, ABSkills
- Customer Service
- Cooking
- Cleaning and organization
- Food handling
- Supply Restocking
- Work Ethic and Integrity
- Reliability and punctuality
- Customer Assistance
Languages
English
Elementary
Timeline
Cook /Restaurant Server
A Food Fair
09.2022 - 04.2024
Bartender /Lead Cook
Bruderheim Ab
03.2016 - 07.2017
Assistant Manager
Kelly's Home Cooking
09.2011 - 08.2014
High School Diploma -
River Glen
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