Tianna Carnegie
Mississauga,ON
Summary
Responsible individual who is trained in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Supervisor
Treasure Hunt
04.2022 - 01.2024
- Proactively identified and reported safety hazards, ensuring a secure work environment for colleagues and customers
- Provided leadership by monitoring employee productivity, offering constructive feedback, and coaching team members to enhance performance
- Successfully organized workflow and assisted with tasks, aligning with company goals and vision while fostering a supportive team culture
- Demonstrated versatility by fulfilling roles as an educator, sponsor, coach, counsellor, and director, contributing to team cohesion and success
- Record inventory, track sales and strategize methods for improving the store and increasing sales
- Conduct interviews for team member candidates along with providing training to new cashiers and stocking staff.
Sales Associate
Shumaker
02.2022 - 08.2022
- Delivered exceptional customer service by greeting and assisting customers, and utilizing product knowledge to make personalized recommendations
- Exceeded sales targets by effectively promoting products and addressing customer needs, showcasing strong research and problem-solving skills
- Maintained a positive and engaging demeanour, creating a welcoming atmosphere and building rapport with customers
- Memorizing shoe placement in the backroom organized by Brand, size and colour
- Teaming up with co-workers to provide excellent sales service.
Housekeeping
Toronto Shine Cleaning
06.2021 - 04.2022
- Completing cleaning duties, ensuring a safe and sanitary environment for clients
- Demonstrated attention to detail by identifying and reporting safety hazards, contributing to the overall well-being of residents
- Followed and completed the schedule of room services on time
- Demonstrated reliability and efficiency in completing tasks such as vacuuming, dusting, and disinfecting, exceeding client expectations
- Attentive with emergency calls for clean up and housekeeping room times
- Delivering clean Linens to residents who requested along with documenting how many linens were given.
Cashier/Backroom
McDonald’s
11.2020 - 04.2021
- Provided excellent customer service by assisting with orders, operating the cash register, and maintaining a clean and organized workspace
- Collaborated with team members to achieve sales targets and ensure customer satisfaction, showcasing strong teamwork and communication skills
- Adapted quickly to new responsibilities, including food preparation and backroom cleaning, demonstrating versatility and a willingness to learn.
- Worked collaboratively with team members to achieve operational goals and deliver significant service during busy shifts.
- Successfully balanced multiple tasks, including taking orders, preparing food, and cleaning workstations, to ensure smooth operations.
- Assisted in training new crew members, sharing knowledge and best practices to ensure they were equipped to perform their roles effectively.
Front Cashier
Sunrise Caribbean Restaurant
01.2020 - 08.2020
- Acquired in-depth knowledge of Caribbean cuisine, including traditional dishes, ingredients, and preparation methods, allowing for informed recommendations and assistance to customers.
- Interacted with customers in a friendly and upbeat manner, ensuring a positive dining experience
- Followed strict safety and hygiene protocols, including food safety procedures and cleanliness regulations, to maintain a safe and sanitary work environment.
- Proactively addressed customer concerns and resolved issues, fostering customer loyalty and satisfaction.
- Effectively communicated with team members and managers to coordinate tasks and ensure smooth workflow throughout the restaurant
YLA Youth Leaders Assistant
The Salvation Army
09.2018 - 04.2019
- Assisted in organizing youth events and outings, fostering a safe and welcoming environment for participants
- Demonstrated strong communication skills by liaising with parents regarding trip details and youth activities
- Supported youth groups through supervision and discussion facilitation, promoting positive interactions and personal growth.
Education
High School Diploma -
St. Marguerite D'Youville Secondary School
Brampton, ON06.2022
Skills
- Organizational and time management abilities
- Strong interpersonal skills, with a friendly and approachable demeanor
- Proven adaptability to diverse environments and responsibilities
- Excellent customer service and problem-solving skills
- Proficient in Microsoft Office Suite and electronic scheduling systems
- Staff Management
- Employee Motivation
- Staff Discipline
- Training and mentoring
- Reliability
Certification
- BLS
- CPR and First Aid Certification
BLS, CPR and First Aid Certification
I am trained and have the skill to to respond to an adult or child who may be suffering from a life-threatening heart event, or a person who has stopped breathing.
Character Objective
Throughout my life, I have gained valuable experience across multiple fields of work, sharpening my ability to adapt to new environments and interact effectively with diverse groups of people. With exceptional time management skills, I precisely organize tasks to ensure efficiency and effectiveness, utilizing reminders and planning tools to stay on track (such as calendars). I am committed to maintaining positive relationships and professionalism with customers and colleagues. I'm always striving to exceed expectations and ensure satisfaction. As a dedicated and adaptable individual with a proven track record of success, I aspire to transition into the healthcare field. My strengths are my organizational prowess, ambition, and ability to foster positive relationships. I am committed to delivering exceptional care while maintaining a light spirit and respectful demeanor. With a passion for helping others and a strong work ethic, I am sure to contribute my skills and interest to an influential healthcare environment or professional workplace setting.
Languages
English
Full Professional
Timeline
Supervisor
Treasure Hunt
04.2022 - 01.2024
Sales Associate
Shumaker
02.2022 - 08.2022
Housekeeping
Toronto Shine Cleaning
06.2021 - 04.2022
Cashier/Backroom
McDonald’s
11.2020 - 04.2021
Front Cashier
Sunrise Caribbean Restaurant
01.2020 - 08.2020
YLA Youth Leaders Assistant
The Salvation Army
09.2018 - 04.2019
High School Diploma -
St. Marguerite D'Youville Secondary School
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