Tianna Brown
Summary
Highly Resourceful Entry Level Civil Engineering Technician with an exceptionally strong engineering background knowledge base, good work ethic and to obtain a position in an organization will enable me to gain work experience and apply the skills and abilities I have acquired, to aid and steer the organization in achieving its goals.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Food Service Worker
Compass Group Management
Moncton, NB
06.2023 - Current
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Front Desk Hostess
Hyatt Place
Moncton, NB
08.2022 - Current
- In the position off, and bartender, I help with the checking in and checking, all guests, making reservations and serving in the bar and market place
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
Banquet Server
Delta Delta Hotels by Marriott
Moncton, NB
11.2022 - 08.2023
- In the positions of a bartender and, I served different alcoholic/non alcoholic beverages and dinner to guest and clients that booked with the hotel.
- Arranged linens and table settings according to seating plan and event theme.
- Provided friendly, courteous service to create memorable moments for guests.
Customer Service Associate
Dollarama
Moncton, NB
06.2022 - 09.2022
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Informed customers about special promotions and provided detailed information for various products.
- Developed and actualized customer service initiatives to decrease wait times.
Medical Receptionist
Sabai Phyu Doctors Office
Montego Bay St James
03.2021 - 08.2021
- In the position of receptionist, while working at this doctor's office I arranged documents, book appointment and file patient information.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
Education
College Degree: Civil Engineering Technician - Civil Engineering
New Brunswick Community College
Moncton, NB06-2023
Associate Degree - Criminal Justice
Montego Bay Community College
05.2021
High School Diploma -
Caribbean Secondary Education Council (CSEC)
06.2019
Skills
- Self-motivated and Quick learner
- Able to Operate Under Pressure
- Excellent Customer Service and Time management
- Adaptability
- Interior Design
- Proficient in utilizing computer in range of design and control : PowerPoint, AutoCAD, Revit and Microsoft Word, Microsoft Excel and more
- Drawing Preparation
- Project Planning
- Proposals and Contracts
- Hospitality Management
- Project Management
- Customer and Client Relations
Hobbies
I like to take photos of different type of scenery and create video as well acting and cooking.
References
Name: Akeem Duncan
Friend
146 Dominion Street
Tel: +1-647-572-9968
Name: Keisha Hamilton Duncan
Aunt
476 Gauvin Rd, Dieppe, Moncton
Tel: +1-506-899-3418
Work Experience Reference
Name: Lwin Mar Oo
Job Title: General Practitioner (Doctor)
Work Address: 22# West Gate Doctor's Office
Tel: +1-876-787-5961
Name: Joshua Murray
Job Title: Front Desk Manager
Work Address: Hyatt Place Moncton
Tel: +1-506-878-8791
Name: Vitoria Almieda
Job Title: Compass Group Supervisor
Work Address: Shannex-Ocean Hall, Souvenirs Street
Tel: +1-506-378-0964
NBCC College Works
Jeff A Mackinnon, P. Eng.
Instructor / Building and Civil Engineering Technology
Tel:506-856-2215
Jeff.mackinnon@nbcc.ca
Languages
English
Native or Bilingual
Spanish
Limited Working
Certification
- Civil Engineering Technician-New Brunswick Community College-2023
- Responsible Alcohol Service Certification - TIANB/AIANB.
- Advanced Food Safety Certificate- Compass Group
Timeline
Food Service Worker
Compass Group Management
06.2023 - Current
Banquet Server
Delta Delta Hotels by Marriott
11.2022 - 08.2023
Front Desk Hostess
Hyatt Place
08.2022 - Current
Customer Service Associate
Dollarama
06.2022 - 09.2022
Medical Receptionist
Sabai Phyu Doctors Office
03.2021 - 08.2021
High School Diploma -
Caribbean Secondary Education Council (CSEC)
College Degree: Civil Engineering Technician - Civil Engineering
New Brunswick Community College
Associate Degree - Criminal Justice
Montego Bay Community College