Detail-oriented professional with experience providing cleaning services. Skilled in using variety of cleaning products and equipment. Possesses excellent organizational and multi-tasking skills and provides excellent customer service. Seeking to expand professional skills in the workforce.
Overview
7
7
years of professional experience
Work History
Housekeeper
True North Sports & Entertainment
Winnipeg, MB
11.2023 - Current
Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
Verified cleanliness and organization of storage areas and carts.
Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
Supported event setups and tear-downs, ensuring spaces were returned to their original state in timely manner.
Disposed of trash and recyclables each day to avoid waste buildup.
Zamboni Operator
True North Sports & Entertainment
Winnipeg, MB
06.2020 - 11.2023
Handled emergency situations calmly and efficiently, coordinating with other team members as needed.
Supported event setup and takedown processes, ensuring timely completion of tasks and minimal disruption to facility operations.
Reduced downtime for ice rinks by performing timely equipment maintenance and repairs on Zamboni machines.
Participated in ongoing professional development opportunities, staying updated on best practices within the field of ice rink maintenance.
Ice Crew
True North Sports & Entertainment
Winnipeg, MB
03.2017 - 06.2020
Improved team efficiency by assisting with the training of new staff members in ice crew duties.
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Education
Business Administration - Human Resource Management
Red River College Polytechnic
Winnipeg, MB
04.2027
High School Diploma -
John Taylor Collegiate
Winnipeg, MB
06.2019
Skills
Teamwork
Cleaning and organizing abilities
Customer Service
Time Management
Multitasking and Prioritizing
Staff Training
Problem-Solving
Equipment safety
Forklift Operation
Call Management
Active Listening
Languages
English
Full Professional
Timeline
Housekeeper
True North Sports & Entertainment
11.2023 - Current
Zamboni Operator
True North Sports & Entertainment
06.2020 - 11.2023
Ice Crew
True North Sports & Entertainment
03.2017 - 06.2020
Business Administration - Human Resource Management