Summary
Overview
Work History
Education
Skills
Personal Information
Certification
Timeline
Generic

Tiana Zamora

Sacramento

Summary

Dynamic and versatile professional with a strong background in coaching, customer service, marketing, and caregiving. Proven ability to lead teams, communicate effectively, and manage social media and promotional campaigns, with four years of service industry experience, and a passion for mentorship and community engagement.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Volleyball Coach

OMNI Volleyball Club
Rancho Cordova
09.2024 - Current
  • Recruited student-athletes of highest caliber to elevate overall team performance.
  • Participated in coaching clinics and workshops to stay current with coaching techniques and industry trends.
  • Provided feedback to players on technique, strategy, and skill development.
  • Developed training and exercise programs to meet individual requirements and team play strategies.
  • Conducted exercising drills to improve flexibility, stamina and strength of each player.
  • Coordinated pre-season tryouts, training camps and special workshops to support team goals.
  • Assisted in the recruitment and scouting of potential players, evaluating talent to build a competitive team roster.
  • Created drills and exercises to develop agility, strength, coordination, and stamina in volleyball players.

Private Nanny

Martz Ligunas
Folsom
08.2024 - Current
  • Organized age-appropriate activities such as arts and crafts, games and educational lessons.
  • Balanced schedules to promote optimal rest, play and educational periods.
  • Communicated daily with children's parents or guardians about daily activities, behaviors and related issues.
  • Managed multiple tasks simultaneously while remaining calm under pressure.
  • Ensured physical and social well-being of each child.
  • Encouraged developmentally appropriate language skills through conversation and activities.
  • Created nurturing, safe environments to promote emotional, social, and intellectual growth.
  • Followed routines to foster stability and structure in children's lives during parental absences.

Server

Crawdads on the river
West Sacramento
03.2023 - 09.2024
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Set up tables in between patrons to reduce wait times.
  • Served food and beverages to patrons and immediately remedied issues with orders.
  • Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
  • Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
  • Accurately recorded orders on cash register and point-of-sale system.
  • Checked food before serving it to customers.
  • Garnished dishes and beverages to serve visually appealing menu items.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.

Server

Kazan Japanese Cuisine
Vacaville
08.2021 - 04.2024
  • Greeted, seated, and served customers in a section of 8 to 10 tables in a high-volume restaurant in Vacaville, CA. Regular Friday and Saturday night server.
  • Served 8+ tables per night, with 40+ guests at a time.
  • Stocked napkins, tea bags, prepared wasabi and ginger, silverware, and other supplies.
  • Maintained a positive, customer-first attitude.
  • Prepared custom alcoholic and nonalcoholic beverages for patrons in a timely, accurate manner.
  • Collaborated with a 5-9 person staff to ensure customers received quick service, ensuring they felt comfortable asking any available server for assistance.
  • Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
  • Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
  • Accurately recorded orders on cash register and point-of-sale system.

Director of Social Media

Alpha Phi
Sacramento
11.2022 - 11.2023
  • Developed marketing content, such as Instagram posts and blogs.
  • Maintained Alpha Phi's social media presence by posting messages, answering posts, and responding to messages.
  • Assessed projects against budgets and timelines, keeping team and assignments on task.
  • Managed social media crisis situations, responding promptly to mitigate negative impacts on brand reputation.
  • Prepared monthly calendar to manage online content across multiple platforms.

Sales Associate

Sol Blume at DOCO and Festival Grounds
Sacramento
08.2023 - 08.2023
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Ticketed, arranged and displayed merchandise to promote sales.
  • Assisted customers with product selection, sizing and styling.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Developed trusting relationships with customers by making personal connections.
  • Assessed customer needs to provide assistance and information on product features.
  • Greeted customers and provided exceptional customer service.
  • Answered store and merchandise questions and led customers to wanted items.

Direct Support Professional

Walk Of Life
Fairfield
05.2020 - 09.2021
  • Assisted individuals with daily living activities such as bathing, dressing, and grooming.
  • Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
  • Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
  • Built strong and trusting rapport with clients and loved ones.
  • Documented current patient information to update vital signs, behaviors, and eating habits.
  • Accompanied or transported clients to appointments, errands and social activities.
  • Collaborated with other staff members to develop individualized service plans for each participant.
  • Supervised medication administration, personal hygiene and other activities of daily living.

Education

Diploma -

Vacaville High School
Vacaville, CA
06.2021

Some College (No Degree) - Finance

California State University, Sacramento
Sacramento, CA

Skills

  • POS system operation
  • Customer service
  • Time management
  • Multitasking
  • Attention to detail
  • Order accuracy
  • Fast paced environment adaptability
  • Continuous improvement
  • Effective communication
  • Crisis management
  • Team management
  • Training program development
  • Sports strategy formulation
  • Player recruitment
  • Social media management
  • Content creation
  • Social media marketing
  • Child development
  • Activity planning
  • Client assessment
  • Team collaboration

Personal Information

Date of Birth: 10/22/02

Certification

  • ServSafe

Timeline

Volleyball Coach

OMNI Volleyball Club
09.2024 - Current

Private Nanny

Martz Ligunas
08.2024 - Current

Sales Associate

Sol Blume at DOCO and Festival Grounds
08.2023 - 08.2023

Server

Crawdads on the river
03.2023 - 09.2024

Director of Social Media

Alpha Phi
11.2022 - 11.2023

Server

Kazan Japanese Cuisine
08.2021 - 04.2024

Direct Support Professional

Walk Of Life
05.2020 - 09.2021

Diploma -

Vacaville High School

Some College (No Degree) - Finance

California State University, Sacramento

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Tiana Zamora