Tiana Tillis
Compton
Summary
Compassionate professional with CNA clinical experience and a strong background in customer service. Expertise in patient communication, HIPAA compliance, and teamwork to deliver efficient, patient-centered care in dynamic healthcare environments.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Membership Representative II
YMCA
Gardena
02.2024 - 07.2026
- Greet members and visitors professionally while providing exceptional customer service.
- Answer multi-line phones and respond to questions in a courteous and timely manner.
- Maintain electronic records and perform data entry with attention to detail.
- Performed clerical duties, including filing, documentation, and scheduling support
- Resolve member concerns calmly while maintaining professionalism.
- Collaborate with multiple departments to ensure efficient daily operations.
- Maintain a clean, organized, and welcoming front desk environment.
CNA Clinical Rotation
Alamitos Belmont Rehabilitation Hospital
Long Beach
02.2026 - 06.2026
- Transported residents safely throughout facility, enhancing comfort and dignity during mobility.
- Assisted patients with ADLs, promoting independence and dignity in personal care.
- Assisted with ambulation, wheelchair transfers, repositioning, and mobility using proper body mechanics.
- Measured and documented vital signs and reported changes in patient condition to nursing staff.
- Maintained infection prevention and patient safety standards.
- Collaborated with nurses and healthcare professionals to coordinate quality patient care and improve patient outcomes.
- Maintained accurate documentation and protected patient confidentiality in accordance with HIPAA.
Guest Advocate
Target
Signal Hill
10.2021 - 08.2023
- Assisted a diverse population of customers by providing respectful and professional service.
- Communicated clearly to answer questions and resolve concerns.
- Processed transactions and documentation accurately with attention to detail.
- Used computer systems to manage orders and customer information.
- Maintained a clean, organized, and safe environment.
- Collaborated with multiple departments to support daily operations.
Education
Associate Degree in Nursing -
Long Beach City College
Long Beach, CA06-2029
Skills
- Patient Transport & Safety
- Mobility Assistance
- Clinical Experience
- Patient Care and Communication
- HIPAA Compliance
- Medical Documentation
- Data Entry & Record Management
- Telephone Etiquette
- Computer Skills
- Customer Service
- Team Collaboration
- Front Office Support
Certification
- Basic Life Support (BLS)/CPR Certification -2026
Timeline
CNA Clinical Rotation
Alamitos Belmont Rehabilitation Hospital
02.2026 - 06.2026
Membership Representative II
YMCA
02.2024 - 07.2026
Guest Advocate
Target
10.2021 - 08.2023
Associate Degree in Nursing -
Long Beach City College