Experienced with customer service, teamwork, and multitasking. Utilizes effective communication and problem-solving abilities to enhance guest experiences. Track record of maintaining clean and organized work environment.
Overview
10
10
years of professional experience
Work History
Child Care Specialist
4C's of Alameda County
05.2023 - Current
Fostered strong relationships with parents by addressing concerns promptly and professionally.
Ensured adherence to licensing regulations by maintaining accurate records and documentation for inspections.
Established and maintained a safe, clean, and stimulating learning environment for the children under my care.
Contributed to a positive team atmosphere through open communication and collaborative problem-solving efforts.
Achieved timely completion of daily tasks while balancing multiple priorities related to child supervision, meal preparation, and activity planning.
Restaurant Team Member
The Cheesesteak Shop
02.2023 - 05.2024
Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
Arrived to work in uniform and presentable in appearance to meet restaurant standards.
Warehouse Worker
Amazon Fresh
08.2020 - 02.2023
Loaded, unloaded, and moved material to and from storage and production areas.
Consistently lifted materials weighing as much as 50 pounds.
Enhanced warehouse efficiency by implementing effective inventory management and organization systems.
Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
Reduced order processing times with streamlined picking, packing, and shipping procedures.
Assistant Manager
Kentucky Fried Chicken
01.2016 - 05.2020
Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Developed strong working relationships with staff, fostering a positive work environment.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Improved customer satisfaction by addressing and resolving complaints promptly.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Special Projects Office | Administrative Support II (TAP) at County of Alameda, Alameda County HealthSpecial Projects Office | Administrative Support II (TAP) at County of Alameda, Alameda County Health
Fire Services at San Francisco Fire Department, East Bay Regional Parks District, Alameda County Fire DepartmentFire Services at San Francisco Fire Department, East Bay Regional Parks District, Alameda County Fire Department