Tiana Robinson
Kitchener,Ontario
Summary
Punctual key holder offers top skills in customer service and cash handling, paired with outstanding multitasking and communication abilities . Responsible and mature individual with several years of experience in enhancing all store operations. Recognized for exceeding expectations and building customer loyalty.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Key Holder Supervisor
Footlocker
Kitchener, Ontario
06.2024 - Current
- Management team
- Locate Specialist
- Conducted cash handling procedures to maintain accurate financial transactions.
- Assisted in visual merchandising to enhance product presentation and appeal.
Esthetician
Aryana Spa
Kitchener
09.2024 - 12.2024
- Provided personalized skincare consultations to assess client needs.
- Administered facials and skin treatments using professional-grade products.
- Maintained cleanliness and organization of treatment rooms and tools.
- Educated clients on skincare routines and product usage for optimal results.
- Utilized client feedback to improve service delivery and treatment protocols.
Sales Associate
Skechers
Kitchener, <ul>
<li>Leadership team.</li>
<li>Assisted in bringing up sales across Canada</li>
<li>Assisted customers in selecting footwear that met their needs.</li>
<li>Maintained a clean and organized sales floor for optimal customer experience.</li>
<li>Processed transactions accurately using point-of-sale systems.</li>
<li>Trained new staff on product knowledge and customer service standards.</li>
</ul>
06.2023 - Current
- Leadership team.
- Assisted in bringing up sales across Canada
- Assisted customers in selecting footwear that met their needs.
- Maintained a clean and organized sales floor for optimal customer experience.
- Processed transactions accurately using point-of-sale systems.
- Trained new staff on product knowledge and customer service standards.
Sales Associate
Ardene
Kitchener, <ul>
<li>Helped customers find specific products, answered questions, and offered product advice.</li>
<li>Greeted customers and provided exceptional customer service.</li>
<li>Worked with fellow sales team members to achieve group targets.</li>
</ul>
07.2022 - 05.2023
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Worked with fellow sales team members to achieve group targets.
Hostess/Busser
Mel's Diner
Kitchener, <ul>
<li>Greeted and seated guests in a friendly and timely manner.</li>
<li>Coordinated with kitchen staff to ensure smooth service flow.</li>
<li>Collaborated with servers to enhance overall dining experience for guests.</li>
</ul>
01.2022 - 07.2022
- Greeted and seated guests in a friendly and timely manner.
- Coordinated with kitchen staff to ensure smooth service flow.
- Collaborated with servers to enhance overall dining experience for guests.
Co-op Student Esthetician
Euro Reflections
Kitchener, Canada
01.2024 - 04.2024
- Shadowing services
- Laundry
- Cleaning
- Performing services
Education
Esthetician - Kitchener, Canada
Conestoga College
Kitchener, Canada06-2024
Highschool Diploma - Kitchener, Canada
Cameron Heights Collegiate Institute
Kitchener, Canada06.2022
Skills
- Team work
- Sales and Merchandising
- Customer Oriented
- Pos Systems
- Problem Solving
- Communication
- Time management
- Product Knowledge
- Cash handling
- Visual merchandising
- Product knowledge
- Retail management
- Opening and closing coordination
Certification
Dermalogica-Treating Melanin Rich Skin, Extensive knowledge on deeper fitzpatricks
Timeline
Esthetician
Aryana Spa
09.2024 - 12.2024
Key Holder Supervisor
Footlocker
06.2024 - Current
Co-op Student Esthetician
Euro Reflections
01.2024 - 04.2024
Sales Associate
Skechers
06.2023 - Current
Sales Associate
Ardene
07.2022 - 05.2023
Hostess/Busser
Mel's Diner
01.2022 - 07.2022
Esthetician - Kitchener, Canada
Conestoga College
Highschool Diploma - Kitchener, Canada
Cameron Heights Collegiate Institute