Tiana Robinson
Kitchener,Ontario
Summary
Punctual key holder offers top skills in customer service and cash handling, paired with outstanding multitasking and communication abilities . Responsible and mature individual with several years of experience in enhancing all store operations. Recognized for exceeding expectations and building customer loyalty.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Key Holder Supervisor
Footlocker
Kitchener, Ontario
06.2024 - Current
- Management team
- Locate Specialist
- Conducted cash handling procedures to maintain accurate financial transactions.
- Assisted in visual merchandising to enhance product presentation and appeal.
Esthetician
Aryana Spa
Kitchener
09.2024 - 12.2024
- Provided personalized skincare consultations to assess client needs.
- Administered facials and skin treatments using professional-grade products.
- Maintained cleanliness and organization of treatment rooms and tools.
- Educated clients on skincare routines and product usage for optimal results.
- Utilized client feedback to improve service delivery and treatment protocols.
Sales Associate
Skechers
Kitchener, <ul>
<li>Leadership team.</li>
<li>Assisted in bringing up sales across Canada</li>
<li>Assisted customers in selecting footwear that met their needs.</li>
<li>Maintained a clean and organized sales floor for optimal customer experience.</li>
<li>Processed transactions accurately using point-of-sale systems.</li>
<li>Trained new staff on product knowledge and customer service standards.</li>
</ul>
06.2023 - Current
- Leadership team.
- Assisted in bringing up sales across Canada
- Assisted customers in selecting footwear that met their needs.
- Maintained a clean and organized sales floor for optimal customer experience.
- Processed transactions accurately using point-of-sale systems.
- Trained new staff on product knowledge and customer service standards.
Sales Associate
Ardene
Kitchener, <ul>
<li>Helped customers find specific products, answered questions, and offered product advice.</li>
<li>Greeted customers and provided exceptional customer service.</li>
<li>Worked with fellow sales team members to achieve group targets.</li>
</ul>
07.2022 - 05.2023
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Worked with fellow sales team members to achieve group targets.
Hostess/Busser
Mel's Diner
Kitchener, <ul>
<li>Greeted and seated guests in a friendly and timely manner.</li>
<li>Coordinated with kitchen staff to ensure smooth service flow.</li>
<li>Collaborated with servers to enhance overall dining experience for guests.</li>
</ul>
01.2022 - 07.2022
- Greeted and seated guests in a friendly and timely manner.
- Coordinated with kitchen staff to ensure smooth service flow.
- Collaborated with servers to enhance overall dining experience for guests.
Co-op Student Esthetician
Euro Reflections
Kitchener, Canada
01.2024 - 04.2024
- Shadowing services
- Laundry
- Cleaning
- Performing services
Education
Esthetician - Kitchener, Canada
Conestoga College
Kitchener, Canada06-2024
Highschool Diploma - Kitchener, Canada
Cameron Heights Collegiate Institute
Kitchener, Canada06.2022
Skills
- Team work
- Sales and Merchandising
- Customer Oriented
- Pos Systems
- Problem Solving
- Communication
- Time management
- Product Knowledge
- Cash handling
- Visual merchandising
- Product knowledge
- Retail management
- Opening and closing coordination
Certification
Dermalogica-Treating Melanin Rich Skin, Extensive knowledge on deeper fitzpatricks
Timeline
Esthetician
Aryana Spa
09.2024 - 12.2024
Key Holder Supervisor
Footlocker
06.2024 - Current
Co-op Student Esthetician
Euro Reflections
01.2024 - 04.2024
Sales Associate
Skechers
06.2023 - Current
Sales Associate
Ardene
07.2022 - 05.2023
Hostess/Busser
Mel's Diner
01.2022 - 07.2022
Esthetician - Kitchener, Canada
Conestoga College
Highschool Diploma - Kitchener, Canada
Cameron Heights Collegiate Institute
Similar Profiles
Shah Rukh RizalShah Rukh Rizal
Store Manager/Assistant Store Manager at FootlockerStore Manager/Assistant Store Manager at Footlocker
Zayne IsraelZayne Israel
Sales Assistant at FootlockerSales Assistant at Footlocker
Andres Navarrete HernandezAndres Navarrete Hernandez
Sales Associate at FootlockerSales Associate at Footlocker
Nathen KhattiyaNathen Khattiya
General Manager, Business Development at FootlockerGeneral Manager, Business Development at Footlocker
Christian GehlChristian Gehl
Landscaping Crew Member at Kaune Property maintenanceLandscaping Crew Member at Kaune Property maintenance