- Japanese Language - N5 - Taking continuing education Japanese Level 1 at the University of Victoria
- Wine Tasting - Completed WSET Level 1 and 2
Tiana Price
Victoria
Summary
I am currently looking to volunteer with organizations in my community that may find my unique skill set useful. I have a great passion for youth and mental health support. I would also like to understand the intricate relationship between a board and the organization it supports, so I believe applying to be on the board of directors will allow me to give back to my community while also engaging with my own learning.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Program Director
WJS Canada
06.2024 - Current
- Participated in the strategic planning committee. Executed a brand remodel which included a name change, a new mission statement and new values.
- Organized and executed a newly acquired company through it's first CARF accreditation achieving the full 3-year accreditation.
- Attended the BC Federation of Social Services annual and general meetings. Liaised with other organizations that were directly involved with our programs - CLBC, Thrive, YES, Foundry, USMA, Surrounded by Cedar.
- Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
- Recruited and trained staff and volunteers to upgrade collective team skills. Mentored team members for professional development, resulting in increased productivity and job satisfaction.
- Coordinated budgeting, scheduling and resource allocation to facilitate smooth flow of operations.
- Promoted an inclusive environment by actively engaging diverse populations in all aspects of programming.
- Negotiated new contracts with MCFD. Developed several youth resource programs from ground up, laying out framework, and defining roles.
- Explored alternative business opportunities including real estate, a drop-in centre and providing training in-house training opportunities to community members and other organizations - Currently a Mandt instructor and a FoodSafe invigilator.
Program Manager
WJS Canada
06.2022 - 06.2024
- Lead a unionized team successfully with no grievances for over two years. Championed the Labour Management Meeting with BCGEU to bring better knowledge and understanding of support offered by the union. Encouraged staff to participate in paid and unpaid training within the union to advance our teams knowledge base.
- Upheld Island Health Licensing standards.
- Participated in the committee for the B Corporation certification.
- Participated in the committee for Medication Administration. Designed, piloted and implemented company wide a new over-the-counter medication administration system.
- Grew the practicum student program from one student per year to 8 students per year.
Withdrawal Management Counsellor
Youth Empowerment Society
09.2021 - 06.2022
- Assisted youth in setting realistic goals, developing action plans, and monitoring progress towards achievement.
- Maintained accurate documentation of youth interactions, assessments, and progress notes for effective case management.
- Educated youth and their families on available community resources, fostering a sense of empowerment and self sufficiency.
- Improved youth satisfaction through consistent communication, empathy, and understanding of their unique challenges.
- Coordinated referrals between agencies to ensure seamless transitions for youth receiving multiple services - from the hospital to detox and then to treatment such as Peak House in Vancouver and Nenqayni in Williams Lake.
- Led psychoeducational groups to increase awareness and understanding of mental health issues.
Events and Quality Manager
Penny Farthing Public House
12.2018 - 03.2020
- Managed one kitchen and two restaurants - The Penny Farthing and Vis a Vis - for breakfast, lunch and dinner. Supporting up to 25 staff at a time.
- Executed many events from private parties in the back event space such as birthdays, weddings, workshops; to larger, full-restaurant events such as Robbie Burns Day and New Years Eve.
- Managed and archived quality documentation and participated in internal and external quality audits.
- Mentored and encouraged employees to strive for excellence while fostering professional growth.
- Improved quality processes for increased efficiency and effectiveness.
Food and Beverage Manager
Northern Lights Winery
05.2017 - 09.2018
- Managed inventory effectively, reducing waste and optimizing stock levels.
- Developed staff training programs to enhance service skills and increase overall efficiency.
- Resolved customer complaints involving food or beverage quality and service.
- Created and organized successful special events that contributed to increased sales figures.
- Maintained a clean, safe, and welcoming environment for patrons, adhering to strict health code regulations.
Education
Bachelor of Science - Psychology
University of Northern British Columbia
Prince George05-2021
Skills
- Project management
- Skilled in intake interviewing, training and onboarding
- Internal auditing
- Mental health support
- Staff development
- Organizational leadership
- Crisis intervention techniques
- Adept at conflict resolution
- Budgeting and financial management
- Scheduling and planning
- Event coordination
- Performance monitoring
Certification
Mandt Instructor since 2022 - Recertified November 2024
LEAD Program - Leadership Essentials of Accelerated Development - a 9-month cohort-based online learning program designed to develop leadership skills for individuals within the social services sector
Support To Practice Management - a comprehensive training that develops an understanding of managing people in the social services sector
WHMIS - Canada Safety Training Centre exp 06/27
Side Stepping the Power Struggle
First Aid
Trauma-focused Staffed Caregiving - 6 week course through the Complex Care Resource
Interests
Timeline
Program Director
WJS Canada
06.2024 - Current
Program Manager
WJS Canada
06.2022 - 06.2024
Withdrawal Management Counsellor
Youth Empowerment Society
09.2021 - 06.2022
Events and Quality Manager
Penny Farthing Public House
12.2018 - 03.2020
Food and Beverage Manager
Northern Lights Winery
05.2017 - 09.2018
Bachelor of Science - Psychology
University of Northern British Columbia
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