Tiana Ewert
Calgary,Canada
Summary
Customer service professional with extensive experience at Panda Flowers, specializing in cash handling and POS systems. Demonstrated ability to enhance customer satisfaction and operational efficiency through exceptional organizational skills and time management. Proven track record of collaborating with teams to deliver engaging experiences while maintaining quality control and attention to detail.
Overview
6
6
years of professional experience
Work History
Wholesale Distributor
QFresh Floral Logistics Ltd
Airdrie, AB
03.2025 - 06.2025
- Cut, arranged and produced flower bouquets and potted perennial plants according to customer specifications.
- Monitored product storage conditions to maintain quality standards
- Prepared orders by selecting appropriate flowers based on client specifications, and ensured timely delivery of products.
- Maintained portfolios of artistic work to demonstrate styles, interests and abilities.
- Enhanced expertise in flower species and care.
Customer Service
Panda Flowers
Calgary, AB
02.2025 - 02.2025
- Organized store displays and arranged flowers to enhance visual appeal.
- Prepared customer orders with meticulous attention to product details.
- Operated POS system, ensuring accurate cash handling and transactions.
- Maintained stock levels and enforced quality control measures.
Customer Service
Calaway Park
Calgary, Canada
06.2019 - 08.2019
- Operated various game booths through scheduled rotation
- Responsible for handing cash and providing correct change
- Answered customer questions and concerns
- Required to know, understand, and recite rules for different games
- Organized various booths involving prizes, cash and various clutter
Education
Bowness
01-2022
Skills
- Time management
- Customer service and support
- Cash handling and POS systems
- Basic computer proficiency
- Organizational skills
- Team collaboration
Volunteer Experience
- Red Cross, Fundraiser Assistant, Assisted a fundraiser within Red Cross to raise funds for Haiti to send earthquake relief
- Jesus Loves You Society, Soup Kitchen Volunteer, Volunteered within the soup kitchen in church to serve food, and assist with setting and cleaning up the space
- Twelve Mile Coulee, Drama Production Assistant, Assisted and participated in drama productions, volunteered as a moderator for debate competitions, and assisted with goal tending or other statistic keeping
- Lyons Club Farmers Market, Catering Assistant, Provided catering assistance at a weekly farmers market by serving food and handing sales
- Christmas Wish Tree, Toy Drive Assistant, Assisted with the Gift Tree toy drive, collecting donated toys for children
- Tools for Schools, School Supply Drive Assistant, Assisted a school supply drive, collecting various donated school supplies to help kids struggling in schools
Timeline
Wholesale Distributor
QFresh Floral Logistics Ltd
03.2025 - 06.2025
Customer Service
Panda Flowers
02.2025 - 02.2025
Customer Service
Calaway Park
06.2019 - 08.2019
Bowness