Summary
Overview
Work History
Education
Skills
City
State
References
Timeline
Generic

Tiana D’Agostini

Hanover,ON

Summary

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

11
11
years of professional experience

Work History

Backup LeadHand

Exceldor Foods
Hanover
01.2023 - Current
  • Responsible for setting up the production room and ordering supplies for production
  • Supervising a team of minimum 10 people
  • Trained, mentored and supervised junior staff members.
  • Developed strategies for improving efficiency in the workplace.
  • Trained new team members on equipment use and workflow processes.
  • Facilitated communication between departments to streamline operations.

Quality Assurance Technician

Exceldor Foods
Hanover
09.2022 - 12.2024
  • Collaborated with production teams to identify and resolve quality issues.
  • Utilized testing equipment to ensure product safety and standards adherence.
  • Trained new staff on quality assurance protocols and procedures.
  • Performed detailed inspections of products to ensure compliance with quality standards.
  • Maintained records of all quality control activities, such as tests and inspections performed.

Bank Teller

TD Bank
Hanover
01.2023 - 06.2024
  • Processed customer deposits and withdrawals accurately, balancing cash drawer daily.
  • Provided exceptional customer service to customers by answering inquiries, resolving complaints and processing transactions in a timely manner.
  • Promoted bank services to enhance customer relationships and satisfaction.
  • Educated clients on digital banking tools and services offered by TD Bank.
  • Handled large sums of money with accuracy while maintaining appropriate levels of security.

Receptionist

Kitchener Ford
Kitchener
08.2019 - 04.2020
  • While attending university I had the pleasure of working for Kitchener Ford as a receptionist, while customer facing and inputting data on a daily basis, I had the opportunity to oversee the sales side of the company.
  • Scheduled appointments for clients, customers, and other visitors.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Maintained organized reception area for a professional environment.
  • Assisted customers with inquiries about vehicle services and sales.

Administrative Assistant

Wasabi Premiums and Promotions
Toronto
01.2015 - 01.2018
  • Responsibilities within Wasabi premiums and promotions included bookkeeping, daily tasks using Microsoft Word, Excel as well as communicating with clients.
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.

Education

High School Diploma -

Sacred Heart Highschool
Walkerton, ON
01-2019

Skills

  • Team leadership
  • Quality assurance
  • Equipment operation
  • Customer relationship management
  • Time management
  • Communication skills
  • Conflict resolution
  • Employee training
  • Team coordination
  • Resource management
  • Safety protocols
  • Daily workflow improvement
  • Complaint resolution

City

Hanover

State

Ontario

References

References available upon request.

Timeline

Backup LeadHand

Exceldor Foods
01.2023 - Current

Bank Teller

TD Bank
01.2023 - 06.2024

Quality Assurance Technician

Exceldor Foods
09.2022 - 12.2024

Receptionist

Kitchener Ford
08.2019 - 04.2020

Administrative Assistant

Wasabi Premiums and Promotions
01.2015 - 01.2018

High School Diploma -

Sacred Heart Highschool

Similar Profiles

CREATE PROFILE
Tiana D’Agostini