Tiana Coronado
Antioch,CA
Summary
Enthusiastic Personal Shopper recognized for consistent order accuracy, outstanding customer service and development of brand loyalty. Fast worker focused on delivering excellent service for in-store pick up customers and home delivery. Comfortable using technology tools such as mobile applications, scanners and GPS to complete orders.
Overview
11
11
years of professional experience
Work History
Instacart Shopper
Self Employed
09.2021 - Current
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Loaded and unloaded orders at customer's homes or locations.
- Delivered items to customers on desired schedules by managing time efficiently and planning effective routes.
Doordash
Self Employed
01.2020 - Current
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
Retail Associate
Ross Dress For Less
12.2012 - 07.2020
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained clean sales floor and straightened and faced merchandise.
- Refunded payments for returned items, processed exchanges, and offered store credit to achieve customer satisfaction.
- Balanced safe, prepared tills, and prepared register bags for next sales date.
Receptionist
Carlton Senior Living
02.2017 - 08.2017
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Corresponded with clients through email, telephone, or postal mail.
Housekeeper
The Maids
06.2015 - 02.2016
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Delivered quality customer service to address urgent needs and cleaning requests.
Day Porter
Universal Site Services
10.2014 - 02.2015
- Maintained building exteriors for professional, clean presentation standards.
- Straightened up common areas, removed trash and wiped down surfaces to maintain welcoming environment.
Education
High School Diploma -
Bidwell
Antioch, CA06.2011
Skills
- Time Management
- Reception Desk Management
Timeline
Instacart Shopper
Self Employed
09.2021 - Current
Doordash
Self Employed
01.2020 - Current
Receptionist
Carlton Senior Living
02.2017 - 08.2017
Housekeeper
The Maids
06.2015 - 02.2016
Day Porter
Universal Site Services
10.2014 - 02.2015
Retail Associate
Ross Dress For Less
12.2012 - 07.2020
High School Diploma -
Bidwell
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