Tiana Cheung

• Collaboratively worked with colleagues in Emergency department with circulating volumes of up to 90 patients to deliver high quality care.
• Contributed to a positive work environment by fostering strong relationships with colleagues, collaborating on shared goals, and promoting teamwork within the Emergency Department.
• Provided support to patients experiencing emotional distress or mental health crises, utilizing therapeutic communication techniques to create a sense of trust and safety.
• Assisted physicians in performing diagnostic procedures by providing necessary equipment, preparing patients for exams, and ensuring accuracy of test results.
• Improved patient outcomes by closely monitoring vital signs, recognizing changes in patient condition, and promptly notifying physicians when necessary.
• Utilized evidence-based practice methods to guide clinical decision-making processes while caring for patients in the Emergency Department.

*Part-time until October 2023, full time October 2023 to present

• Provided emotional support to families during difficult times, fostering trust and establishing positive rapport with the healthcare team.
• Managed 16 bed inpatient unit and 12 Day Surgery Beds as Charge Nurse, and facilitated smooth transitions for admissions, discharges and transfers.
• Conducted comprehensive assessments of paediatric patients upon admission, identifying potential risks and making necessary interventions for a safer recovery process.
• Provided training to parents and caregivers on proper medication administration, leading to better adherence and improved treatment outcomes.
• Utilized effective communication techniques when explaining medical procedures to children, reducing anxiety levels and increasing cooperation during treatments.
• Mentored new nursing staff members on proper protocol adherence, leading to increased competency rates within the team over time.

• Adeptly worked in acute medicine, cardiology, palliative and oncology units with interdisciplinary teams.
• Collaborated with interdisciplinary teams to develop and implement personalized care plans for patients.
• Optimized patient outcomes through proactive identification of potential complications or changes in condition requiring intervention.
• Increased efficiency in Float Pool by effectively prioritizing tasks and managing time across multiple units.
• Enhanced teamwork among nursing staff through clear communication, active listening, and constructive feedback.