Tiana Cervantes
Community Outreach
Eastvale,CA
Summary
Dedicated employee with a passion for community support and continuous learning. Actively seeks opportunities to expand skill set and make meaningful contributions to team achievements. Possesses administrative, relationship-building, and problem-solving skills to drive success in any environment.
Overview
15
15
years of professional experience
Work History
Ft Sales Athlete
Nike Factory
Ontario, Oregon
09.2022 - Current
- Share best practices and valuable insights for improved performance.
- Control in-bound and outbound inventory
- Collaborate with the team to complete P.O.S refill, out of stock audit, process, and backstock tasks in a timely manner
- Provide exceptional customer experience
- Maintain an organize and clean work area
- Complete weekly trainings on the Track App.
- Process approx. 1,500 pieces of product weekly
- Perform cash, card, and check transactions to complete customer purchases.
- Stock merchandise and arranging according to size or color.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Youth Program Assistant Recreation Coordinator
City of Corona
Corona, CA
10.2019 - 09.2022
- Assist with recruitment and onboarding with new employees
- Maintained regular communication with parents/guardians regarding participant progress and any concerns or issues that arose during programming hours.
- Compose a purchasing procedure to replenish program supplies
- Perform functions such as assessment of staff, timesheet approval, and staff scheduling
- Implement monthly team-building meetings and training
- Provide direct supervision for 40+ Kids Club/ Camp staff
- Organized special events and field trips, contributing to memorable experiences for participants.
- Conduct yearly evaluations
- Promoted a safe and inclusive environment, fostering positive relationships among participants.
- Participated in ongoing professional development opportunities to stay current on best practices for youth programming and support strategies.
- Assisted with youth development and other recreation programs to improve quality of camper experience.
- Developed strong partnerships with community organizations and local schools, expanding resources available for program participants.
- Provided support to program leaders, resulting in smoother daily operations.
Teen Program Recreation Specialist
City of Rancho Cucamonga
Rancho Cucamonga, California
06.2013 - 01.2020
- Assist the program coordinator with onboarding and training
- Provide direct supervision to the Teen programming Staff
- Suggest and develop new programming and special events that will attract the interest of the teen community.
- Planned Teen special events
- Delegated and assisted with event set-up and tear down
- Scheduled events in recreation facilities and monitored facility conditions.
- Researched, planned, and organized mentally stimulating activities for individuals between ages of 11 and 15.
- Created a safe, inclusive, and welcoming environment for participants of all ages and abilities in recreational facilities.
- Implemented volunteer recruitment and training program, deliver diverse recreational programs.
- Organized seasonal camps that provided enriching experiences for children during school breaks.
- Created a mentorship program with teen participants and local community leaders
- Planned and organized four yearly field trips for teen participants
- Collaborate and strategize with my colleagues to strengthen programs.
- Active member in Teen Coalition
- Maintained inventory of supplies and equipment with established sign-out procedures.
PT Sales Athlete
Nike Factory
Ontario, CA
10.2010 - 01.2017
- Created strategic merchandising layouts for numerous apparel and footwear products
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Managed efficient cash register operations.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Listened to customer needs and desires to identify and recommend optimal products.
Education
High School Diploma -
San Gorgonio High School
Highland, CA 05.2001 -
Skills
- Independently motivated
- Motivate and guide
- Effective problem resolution
- Strategic decision making
- Task prioritization skills
- Effective time allocation for projects
Timeline
Ft Sales Athlete
Nike Factory
09.2022 - Current
Youth Program Assistant Recreation Coordinator
City of Corona
10.2019 - 09.2022
Teen Program Recreation Specialist
City of Rancho Cucamonga
06.2013 - 01.2020
PT Sales Athlete
Nike Factory
10.2010 - 01.2017
High School Diploma -
San Gorgonio High School
05.2001 -
Similar Profiles
Charles ReynoldsCharles Reynolds
Retail Sales Associate at Nike FactoryRetail Sales Associate at Nike Factory
James WallsJames Walls
Material Handler at Nike FactoryMaterial Handler at Nike Factory
Nigel WhiteNigel White
Security Officer at Nike FactorySecurity Officer at Nike Factory
Dylan EstradaDylan Estrada
Fitness Counselor at Esporta FitnessFitness Counselor at Esporta Fitness
Evelyn AraujoEvelyn Araujo
Mail Processor Lead at Staffmark Staffing-UPS Mail InnovationMail Processor Lead at Staffmark Staffing-UPS Mail Innovation