TIAN GUO
Toronto,ON
Summary
Self-motivated professional offering proficiency with 3 years of administrative assistant experience combined with strong mathematical and analytical thinking skills. Skilled at overcoming objections, building relationships, and promoting a positive work culture. Strong organizational skills and a talent for multitasking. Team player who can collaborate effectively with coworkers. Detail-oriented and quick learner committed to continuous, self-directed learning. A results-driven professional with a can-do attitude. Advanced proficiency in Japanese, native speaker of Mandarin and Cantonese.
Overview
8
8
years of professional experience
7
7
years of post-secondary education
Work History
Administrative Assistant
BST Solution Inc
Markham, ON
01.2018 - 06.2020
- Acted as liaison with client companies as well as internal operational units.
- Answered multi-line phone system, routed calls, delivered messages to staff based on Outlook platform, and greeted visitors.
- Generated reports and typed letters in Word and prepared PowerPoint presentations
- Supported the president on database keeping.
- Proofed reading documents, manuals and gathered data with analysis as required (English and Mandarin)
- Qualified problems, attempts to resolve or pass them on to right person depending on complexity.
Photographer
Self-employed
North York, ON
07.2017 - 06.2022
- Built customer personal profiles based on relevant information provided in Excel.
- Constantly executed responsibilities under pressure and judgment.
- Effectively managed and prioritized workload to meet deadlines.
- Managed bookkeeping, sales, marketing, and purchasing by filling out various documents in Word.
- Built reports based on monthly, and seasonal sales, with analysis and suggestions.
Local Tour Guide
Self-employed
Toronto, ON
11.2017 - 01.2018
- Arranged concurrent translation during ceremony and accommodation for athletics based on information in related documents.
- Carried out day-to-day duties accurately and efficiently to meet deadlines such as guided guests through convention area and ceremony with daily schedule.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Collaborated with team members to achieve target results.
Education
Bachelor's degree - Business Economics
Brock University
01.2013 - 06.2017
Higher National Diploma - Financial Services
Renmin University of China
09.2009 - 06.2012
Skills
Attention to detailCultural AwarenessError IdentificationFiling Skills
Microsoft Office Suite
Problem-Solving SkillsMeeting minutes
Office administration
Social media knowledge
Internal communications
Relationship building
Discretion and confidentiality awareness
Timeline
Administrative Assistant
BST Solution Inc
01.2018 - 06.2020
Local Tour Guide
Self-employed
11.2017 - 01.2018
Photographer
Self-employed
07.2017 - 06.2022
Bachelor's degree - Business Economics
Brock University
01.2013 - 06.2017
Higher National Diploma - Financial Services
Renmin University of China
09.2009 - 06.2012