Tiam Ghavami
Toronto,ON
Summary
Proven multitasker and exceptional communicator, I enhanced customer satisfaction and dining experience at Chefreza Restaurant by leveraging strong work ethic and foreign language proficiency. Skilled in POS systems and customer service, I effectively trained new hires and fostered a collaborative environment, significantly improving service quality and efficiency.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Server
Chefreza Restaurant
04.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Utilized knowledge of menu to make recommendations, enhancing customer dining experience.
- Checked guests' identification before serving alcoholic beverages.
Education
Master of Arts - Music
University of Art
Skills
- Strong Work Ethic
- Exceptional customer service
- Foreign language proficiency
- Multitasking Abilities
- Excellent Communication
- Attention to Detail
- Time Management
- Cleaning and sanitizing
- Table Monitoring and Turnover
- Cash Handling
Languages
English
Professional Working
Persian
Native or Bilingual
Certification
- ServSafe Alcohol Certification .
Timeline
Server
Chefreza Restaurant
04.2024 - Current
Master of Arts - Music
University of Art
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