Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Tiago Ferreira Da Silva

Toronto

Summary

Multi-talented pharmacy support professional ready to take on tasks. Excels in inventory management, merchandising and clerical support. Excellent organizational and prioritization strengths.

Overview

11
11
years of professional experience

Work History

Pharmacy Assistant

Wellmedica Manning Pharmacy
03.2023 - Current
  • Kept pharmacy counter and related areas clean, neat and organized.
  • Answered telephones and provided information about order status, store hours and pharmacy procedures.
  • Greeted customers and responded to questions with friendly, knowledgeable assistance.
  • Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
  • Merchandised over-the-counter goods and rotated stock.
  • Updated computer system with current customer, payment and inventory information.
  • Contributed to increased sales by offering expert advice on over-the-counter medications and products.

Pharmacy Assistant

Sonae MC
12.2016 - 09.2022
  • Greeted customers and responded to questions with friendly, knowledgeable assistance.
  • Answered telephones and provided information about order status, store hours and pharmacy procedures.
  • Merchandised over-the-counter goods and rotated stock.
  • Received incoming supplies and stocked in correct locations.
  • Kept pharmacy counter and related areas clean, neat and organized.
  • Operated cash register and other front counter tasks to facilitate daily operations.

Sales Associate

Vilanet
01.2016 - 09.2016
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.

Office Assistant

EmpreendeGlobal
02.2014 - 11.2015
  • Completed clerical tasks such as filing, copying and distributing mail.
  • Interacted with customers by phone, email or in-person to provide information.
  • Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
  • Delivered clerical support by handling range of routine and special requirements.

Education

High School Diploma -

Escola Secundária D. Afonso Sanches
06.2012

Skills

  • Inventory Receipt
  • Payment Processing
  • Pharmacist Assistance
  • Database Software
  • Cash Register Operation
  • Verifying Orders

Languages

English
Full Professional
Portuguese
Native or Bilingual
Spanish
Limited Working

Timeline

Pharmacy Assistant

Wellmedica Manning Pharmacy
03.2023 - Current

Pharmacy Assistant

Sonae MC
12.2016 - 09.2022

Sales Associate

Vilanet
01.2016 - 09.2016

Office Assistant

EmpreendeGlobal
02.2014 - 11.2015

High School Diploma -

Escola Secundária D. Afonso Sanches

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Tiago Ferreira Da Silva