Summary
Overview
Work History
Education
Skills
Accomplishments
Personal Information
Languages
Certification
Timeline
Generic

Tia Williams

Brampton,ON

Summary

Productive Material Handler offering 7 years of demonstrated experience in warehouse operations. Committed to safety and cleanliness in workplace. Dedicated to learning new skills and accepting tasks of increased responsibility.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Material Handler

AJ Billes Canadian Tire
08.2020 - Current
  • Trained new employees to meet daily tasks and goals
  • Transported inventory items to appropriate locations
  • Operated Forklift, Reach, POE, TSP etc
  • To transfer large products from one area to another allowing easier accessibility
  • Alerted supervisors and coworkers of hazards and other issues for quick resolutions
  • Evaluated accuracy of existing quality assurance measurement techniques, implementing improvements to increase efficacy and reduce errors
  • Investigated recurring employee errors and recommending solutions
  • Did inspection measures for damaged products.
  • Enhanced warehouse efficiency by organizing materials and implementing inventory management systems.
  • Drove forklifts, pallet jacks and other equipment to move materials.
  • Operated moving truck safely to deliver items to destination without nicks or scratches.

Warehouse Packer

Adecco, National Logisitcs Service
06.2018 - 02.2020
  • Enhanced warehouse efficiency by accurately packing and labeling products for shipment.
  • Reduced damaged items rate by ensuring proper packaging and securing materials within boxes.
  • Increased order accuracy by meticulously following picking lists and double-checking packed items.
  • Expedited shipping times, maintaining close attention to priority orders and deadlines.
  • Maintained a clean and safe work environment, adhering to established safety protocols and procedures.
  • Supported warehouse operations through cross-training in other departments such as receiving, order picking, and stocking shelves.
  • Demonstrated flexibility during peak seasons by working extended hours or weekends when necessary.

Warehouse Packer

Adecco, Kuehne+Nagel
05.2015 - 05.2017
  • Adapted quickly to new technologies introduced into the workplace, enhancing overall productivity levels.
  • Successfully met daily packing quotas while remaining focused on quality control measures throughout each shift.
  • Proactively identified potential bottlenecks in the packing process, suggesting solutions to improve workflow efficiency.
  • Learned and followed warehouse safety protocols to prevent injuries and accidents.
  • Inspected products before packaging to avoid shipping defective or damaged goods to customers.
  • Verified items packaged and address on boxes matched customer order invoices to avoid shipping errors.
  • Picked and packed order items.
  • Kept work areas neat, clean and free from debris.
  • Operated equipment such as pallet jacks and hand trucks to move heavy boxes.

Sales Associate

Target
02.2013 - 03.2015
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Increased sales revenue through effective product recommendations tailored to individual customers.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Collaborated with team members to meet and exceed monthly sales targets consistently.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Helped customers complete purchases, locate items, and join reward programs.

Restaurant Hostess

Dennys Restaurant
09.2011 - 12.2013
  • Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
  • Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
  • Assisted in maintaining a clean and inviting restaurant environment by clearing tables and setting up for the next guests.
  • Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
  • Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
  • Increased efficiency by organizing menus and updating daily specials boards before each shift.
  • Coordinated large party bookings both on the phone and in-person, creating organized seating plans tailored to guest needs.
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.

Education

No Degree - Police And Justice Studies

Humber College
Toronto, ON
2017

High School Diploma -

St. Edmund Campion Secondary School
Brampton, ON
06.2013

Skills

  • Organization
  • QAA Trained
  • DT Trainer
  • Team building
  • MS Office
  • Quality assurance inspections
  • Flexible and adaptable
  • Time Management
  • Excellent communication Skills
  • Self-Motivated
  • Reach Operation
  • Counterbalance (Forklift) operation
  • POE Truck operation
  • Side stance truck operation
  • TSP operation
  • OSHA Compliance

Accomplishments

Seneca College - Guest Service and Customer Relations

Personal Information

Title: MATERIAL HANDLER

Languages

English
Professional Working

Certification

Seneca College - Events, Meetings and Conventions 2014

Seneca College - Guest Service and Relations 2014


Timeline

Material Handler

AJ Billes Canadian Tire
08.2020 - Current

Warehouse Packer

Adecco, National Logisitcs Service
06.2018 - 02.2020

Warehouse Packer

Adecco, Kuehne+Nagel
05.2015 - 05.2017

Sales Associate

Target
02.2013 - 03.2015

Restaurant Hostess

Dennys Restaurant
09.2011 - 12.2013

No Degree - Police And Justice Studies

Humber College

High School Diploma -

St. Edmund Campion Secondary School

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