Tia Trottier
Martensville
Summary
Skilled Worker learns new processes quickly and adapts to customer and company needs. Hardworking, focused and diligent with good people and problem-solving abilities. Fluent in [Language].
Overview
9
9
years of professional experience
Work History
Person Home Worker
Saskatchewan Foster Families Association
02.2024 - Current
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked fast to complete tasks and meet daily deadlines.
- Performed general housekeeping and cleaning tasks.
PCW
Diamond House- Golden Health
10.2021 - 04.2022
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Planned, prepared, and served meals and snacks according to prescribed diets.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Completed regular check-ins and progress report for each client.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Replaced bandages, dressings, and binders to care for wounds and encourage healing.
- Provided safe mobility support to help patients move around personal and public spaces.
Food and Beverage Attendant
Tim Hortons
03.2020 - 03.2021
- Greeted and seated guests to provide friendly and welcoming experience.
- Adhered to food safety guidelines consistently, maintaining a safe and sanitary working environment at all times.
- Opened, poured and served hot and cold beverages to customers to complement food and dining experience.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Answered customer questions about food and beverage items and assisted with menu selections.
- Maintained stock levels of cups, lids, straws, and condiments throughout shift.
- Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
- Maintained clean and organized dining areas for an enjoyable guest experience.
- Supported and assisted team members in handling guest inquiries and requests and in resolving guest complaints.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
Waitress Supervisor
Bay Corner Cafe
05.2018 - 09.2018
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
- Monitored food preparation, production, and plating for quality control.
- Planned routine upkeep of kitchen equipment and facilities for safe and efficient operations.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Collaborated with management to develop seasonal menus incorporating popular dishes based on customer feedback surveys collected after each meal service period.
- Directed activities of team of skilled kitchen workers preparing and serving meals.
- Gained strong leadership skills by managing projects from start to finish.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
PCW
Kenneth Hamilton
02.2015 - 07.2017
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Ensured timely administration of medications, adhering to prescribed schedules and dosages.
- Determined specific needs and provided most appropriate level of services for patient well-being.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Documented vitals, behaviors, and medications in client medical records.
- Promoted a safe and comfortable living environment by performing light housekeeping duties.
- Transported clients to and from medical appointments with safety and efficiency.
- Worked effectively in fast-paced environments.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Excellent communication skills, both verbal and written.
Education
No Degree - Mental Health And Addictions
Saskatchewan Polytech
Saskatoon, SK06.2024
Certificate - Business
Saskatewan Polytechnic
Saskatoon06.2022
High School Diploma -
Hudson Bay Composite High School
Hudson Bay, SK06.2012
Skills
TLR Training
CPR Training
ASIST Training
WHMIS Training
SAID Training
PART Training
Supply organization
Cleaning
Languages
English
Timeline
Person Home Worker
Saskatchewan Foster Families Association
02.2024 - Current
PCW
Diamond House- Golden Health
10.2021 - 04.2022
Food and Beverage Attendant
Tim Hortons
03.2020 - 03.2021
Waitress Supervisor
Bay Corner Cafe
05.2018 - 09.2018
PCW
Kenneth Hamilton
02.2015 - 07.2017
No Degree - Mental Health And Addictions
Saskatchewan Polytech
Certificate - Business
Saskatewan Polytechnic
High School Diploma -
Hudson Bay Composite High School
Similar Profiles
Kwanita NeaultKwanita Neault
Family Support Worker at Saskatoon Foster Families AssociationFamily Support Worker at Saskatoon Foster Families Association
Julia Lynn SeatonJulia Lynn Seaton
Transportation and Visitation Supervisor at Arkansas Baptist Children and Families Ministries – Connected Foster CareTransportation and Visitation Supervisor at Arkansas Baptist Children and Families Ministries – Connected Foster Care
Abigail DelgadoAbigail Delgado
Office Support I/II at Victor Community Support Services / Victor Treatment Center Foster Families & AdoptionOffice Support I/II at Victor Community Support Services / Victor Treatment Center Foster Families & Adoption