Summary
Overview
Work History
Education
Skills
Timeline
Generic

TIA TAYLOR

Fonthill,ON

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Creative Business Owner with exceptional background spent in Pedorthics. Proven leader with engaging demeanor and success working in most demanding environments. Talented in training and mentoring successful teams. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Medical position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

32
32
years of professional experience

Work History

BUSINESS OWNER-PEDORTHICS

CONTOUR FOOT CARE
10.2003 - 03.2021
  • Prepared bank deposits and handled business sales, returns and transaction reports.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Put together realistic budgets based upon costs and fees for successfully operating business.
  • Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
  • Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
  • Trained and motivated employees to perform daily business functions.
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Conducted target market research to discover customer needs and analyze competitor trends.
  • Worked with marketing teams to create print and online advertisements to bring in new customers.
  • Adhered to regulatory and policy changes and made necessary adjustments to maintain overall success.
  • Performed statistical analyses to gather data for operational and forecast team needs.
  • Interacted well with customers to build connections and nurture relationships.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Implemented business strategies, increasing revenue and effectively targeting new markets.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Trained new employees on proper protocols and customer service standards.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Assisted in recruiting, hiring and training of team members.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
  • Mitigated business risks by working closely with staff members and assessing performance.
  • Implemented innovative programs to increase employee loyalty and reduce turnover.

RPN, ADMINTRATION

THE LOYALIST RETIREMENT RESIDENCE
06.1991 - 05.2023
  • Worked in team environment to maintain high levels of productivity.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.

Education

RPN With Medication Administration - Nursing

Niagara College
Welland, ON

Skills

  • Sales Planning
  • Staff Management
  • Negotiation and Persuasion
  • Sales Strategies
  • Issue Resolution
  • Public Speaking
  • Task Delegation
  • New Business Development
  • Cost Analysis and Savings
  • Operations Start-Up
  • Verbal and Written Communication
  • Accounting Management
  • Customer Relations
  • Team Leadership
  • Performance Improvement
  • Training and Development
  • Purchasing and Planning
  • Staffing Oversight
  • Work Planning and Prioritization
  • Staff Hiring
  • Budgeting and Cost Control
  • Driven and Determined
  • Financial Administration
  • Sales Development
  • Strategic Decision-Making
  • Attention to Detail
  • Coaching and Mentoring
  • Operations Management
  • Financial Planning
  • Business Marketing
  • Job Assignments
  • Mission and Vision
  • Inventory Control Processes
  • Leadership and People Development
  • Results Orientation
  • Balanced Work Ethic
  • Business Correspondence
  • Business Presentations
  • Approachable and Outgoing
  • Effective Communicator and Public Speaker
  • Corrective Actions
  • Providing Feedback
  • Management Team Leadership
  • Executive Leadership
  • Bookkeeping

Timeline

BUSINESS OWNER-PEDORTHICS

CONTOUR FOOT CARE
10.2003 - 03.2021

RPN, ADMINTRATION

THE LOYALIST RETIREMENT RESIDENCE
06.1991 - 05.2023

RPN With Medication Administration - Nursing

Niagara College

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TIA TAYLOR