Tia Leavitt
Pennfield,NB
Summary
Skilled in multitasking and fostering teamwork. Expert in order accuracy and resolving customer issues, ensuring a memorable dining experience.
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
9
9
years of professional experience
Work History
Waitress Supervisor
The Gables Restaurant
05.2020 - 10.2024
- Managed table turnover rate effectively allowing for more guests served per shift.
- Ensured timely delivery of food orders by closely monitoring kitchen processes and collaborating with chefs to resolve any issues efficiently.
- Fostered a positive working environment by addressing employee conflicts promptly and fairly, promoting open communication between team members.
- Increased overall dining experience by maintaining high standards of cleanliness and organization throughout the restaurant.
- Enhanced customer satisfaction by efficiently managing waitstaff schedules and ensuring optimal coverage during peak hours.
Waitress
Birches Restaurant
04.2017 - 03.2019
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Take-Out Server
Ossies Lunch
05.2015 - 09.2016
- Managed high-volume orders with strong multitasking skills, maintaining accuracy and timeliness.
- Provided excellent customer service by addressing inquiries and resolving issues promptly.
- Offered suggestions based on customer preferences or dietary restrictions when they were unsure about what to order.
- Maintained a clean and organized work area, ensuring efficient service throughout the shift.
- Fostered positive relationships with regular customers, cultivating loyalty through personalized service experiences.
Education
Hairstylist
Majestany Institute For Hair
Saint John, NBSkills
- Order accuracy
- Waiting tables
- Strong leadership
- Customer service
- Work schedule creation
- Opening and closing procedures
- Teamwork
- Multitasking
- Reliability
- Menu memorization
Languages
English
Timeline
Waitress Supervisor
The Gables Restaurant
05.2020 - 10.2024
Waitress
Birches Restaurant
04.2017 - 03.2019
Take-Out Server
Ossies Lunch
05.2015 - 09.2016
Hairstylist
Majestany Institute For Hair
Similar Profiles
Ava McHaleAva McHale
Banquet Server at The Gables RestaurantBanquet Server at The Gables Restaurant
Jade DidomenicisJade Didomenicis
Banquet Server at The Gables RestaurantBanquet Server at The Gables Restaurant
Julius MartinezJulius Martinez
Server at Fiola Restaurant, Coral Gables, FLServer at Fiola Restaurant, Coral Gables, FL