Tia Kaddoura
Calgary,AB
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail, and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
2
2
years of professional experience
Work History
Receptionist
Smile Elements Orthodontics
08.2024 - 11.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Handled cash transactions and maintained sales and payments records accurately.
- Answered phone promptly and directed incoming calls to correct offices.
- Corresponded with clients through email, telephone, or postal mail.
Barista/Food Handler
Friends Cafe
02.2024 - 06.2024
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
Sales Associate
Journeys
07.2023 - 12.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Sales Associate
Sport Chek
07.2022 - 05.2023
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Educated customers on current promotional offerings and products using persuasive selling tactics.
Education
High School Diploma -
Crescent Heights High School
Calgary, AB06.2022
Skills
- Customer Service
- Creativity
- Communication
- Leadership
- Food & Beverage Handling
- Adaptability
- Telephone skills
- Verbal and written communication
Languages
English
Native or Bilingual
Timeline
Receptionist
Smile Elements Orthodontics
08.2024 - 11.2024
Barista/Food Handler
Friends Cafe
02.2024 - 06.2024
Sales Associate
Journeys
07.2023 - 12.2023
Sales Associate
Sport Chek
07.2022 - 05.2023
High School Diploma -
Crescent Heights High School
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