Summary
Overview
Work History
Education
Skills
Languages
References
Phonenumbers
Timeline

Tia Jones

Winnipeg,MB

Summary

Professional server with high standards and strong track record of delivering exceptional dining experiences. Skilled in customer service, order accuracy, and multitasking in fast-paced environments. Known for effective teamwork, adaptability, and maintaining positive atmosphere even during peak hours. Thrives on achieving results and ensuring guest satisfaction.

Overview

13
13
years of professional experience

Work History

Waitress

Sophie’s Restaurant
04.2022 - 07.2024
  • Checked guests' identification before serving alcoholic beverages.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used cash registers and credit card machines to cash out customers.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Inspected dishes and utensils for cleanliness.

Cleaner

Villa Cleaning Services
01.2022 - 08.2022
  • Emptied trashcans and transported waste to collection areas.
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Removed trash, debris and other waste materials from premises.
  • Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Demonstrated an outstanding commitment to safety protocols by consistently wearing protective gear during cleaning tasks that involved hazardous materials or situations.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.

Cook

Captains Table Restaurant & Lounge
06.2021 - 11.2021
  • I was called back to Captains Table Restaurant & Lounge after covid calmed down as a cook
  • I also did many other jobs like prepped food, filled sauces, cleaned, filled takeout bags, ran food out to Door Dash etc
  • I was laid off due to shortage of work

Cook

Captains Table Restaurant & Lounge
09.2019 - 03.2020
  • When working for Captain's Table I worked as cook cooking sea food, preparing meals, cleaning, prep, bag takeout orders and worked all positions as needed when short of staff before being laid off due to Covid-19

Waitress

Sophie’s Restaurant
01.2016 - 01.2017
  • Working as a waitress

Casual Worker

Pineland Nursery
06.2014 - 09.2014
  • When working at pineland I worked as a casual on the running line
  • I grouped Trees, wrapped and stacked the trees as well as boxing the trees for shipping

Waitress

Sophie’s Restaurant
06.2014 - 09.2014
  • I worked as a waitress, serving food, taking orders, cleaning tables, rolling silverware, filling ketchup, dressings, creamers, making coffee, serving beverages and soups
  • I cleaned bathrooms, swept and mopped floors
  • Along with Cash out and closing up

Seasonal Worker

Pineland Nursery
06.2013 - 09.2013
  • When working for Pineland I had many different positions
  • I worked as a casual on a running line getting trees ready for shipping
  • As a green team member I did blackout, sanded and painted buildings, potted trees, planted trees, moved trees, pulled weeds, weed whacking, lawn mowing, stacking trays, and folding tarps

Dishwasher / Cook's Assistant

Sophie’s Restaurant
06.2011 - 09.2011
  • I worked as a dishwasher, cleaning all the dirty dishes
  • As a cooks assistant I would cut up vegetables, do prep work, help making soups, helped setting up for events
  • I rolled silverware, served and cleaned tables when it got busy

Education

Completed to grade 11 -

Murdoch Mackay and Whitemouth High School
Finishing last course to complete grade 12 online.

Skills

  • Basic Wen-Do (woman’s self-defense)
  • CPR Level E Infant Child
  • Anger management
  • Introductions to outlook 2016 Certificate
  • Introduction to windows 10 Certificate
  • Family Focus- How to talk so kids will listen
  • Customer Service
  • Strong multitasking
  • Greeting guests
  • Cleanliness
  • Safe Food Handling
  • Hospitality service expertise
  • Accurate money handling
  • Menu Memorization
  • Upselling techniques
  • Special Event Coordination
  • Reliable and Responsible
  • Team Player

Languages

English
Elementary

References

  • Pat Klaprat, (204)918-2833
  • Mary Pocrnic, (204)292-0591
  • Daniel Daly, (204)990-1020
  • Lucy Saindon (204)806-5165

Phonenumbers

2045092692

Timeline

Waitress - Sophie’s Restaurant
04.2022 - 07.2024
Cleaner - Villa Cleaning Services
01.2022 - 08.2022
Cook - Captains Table Restaurant & Lounge
06.2021 - 11.2021
Cook - Captains Table Restaurant & Lounge
09.2019 - 03.2020
Waitress - Sophie’s Restaurant
01.2016 - 01.2017
Casual Worker - Pineland Nursery
06.2014 - 09.2014
Waitress - Sophie’s Restaurant
06.2014 - 09.2014
Seasonal Worker - Pineland Nursery
06.2013 - 09.2013
Dishwasher / Cook's Assistant - Sophie’s Restaurant
06.2011 - 09.2011
Murdoch Mackay and Whitemouth High School - Completed to grade 11,

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Tia Jones